The only issue that I had with this particular flight was that it was slightly inconsistent with my other recent United business class experiences. :(((. I will run away from any American airline as much as I can. You have successfully joined our subscriber list. Remember the tomato soup and grilled cheese for a snack? Ive had extremely friendly crews upfront , albeit on narrow body and regional jets all trying to provide a true F experience with serving seats 2 at a time. . Yes, you can ruin pasta. United should be ashamed. Booking United Polaris Business Class I booked a paid economy ticket from Los Angeles (LAX) to Houston (IAH) and upgraded the fare for $186 one-way to the brand-new Polaris seats on this flight. Wow. My wife and I have flown a lot, on many different Airlines. Oh yes, and there was pre-departure service. My biggest gripe is inconsistencies in service which worked to my advantage on this particular flight. Interesting that it's now supposed to be served warm. The airline will be bringing back "real" meals in domestic first class on flights of 800+ miles, while the airline will be restoring a coursed meal service in international business class. location_on. Thankfully, the in-flight entertainment options in United 777-200 business class are exactly the same as they are on any other internationally-configured aircraft in the United fleet. This was a well designed meal, with plenty of flavour and a decent portion size. For Economy class, . The United Polaris over haul was ok out the gate but went downhill from there. Now they come around with a basket of non-nutritious crap. However, you can fly in a lie-flat seat and get premium business class service on four premium transcontinental routes: While you won't get premium perks, you can also fly in a lie-flat United business class seat on the following domestic routes within the continental U.S.: In addition, United uses Polaris-configured aircraft for the following flights to Hawaii: Most of United's widebody fleet has been retrofitted with new Polaris seats, and United expects to finish the last Polaris retrofits by summer 2022. Review: United Airlines 777 Polaris business class, San Francisco to Newark, Review: Westpac Altitude Qantas Black Mastercard credit card, Review: Air New Zealand, Star Alliance lounge, Brisbane Airport, Review: Crown Towers Perth, a luxury hotel like no other in West Australia, Review: Starlux Airbus A350 business class, 5 reasons you shouldn't bin your boarding passes, What to do when an airline cancels your flight, New ways for airlines to win your business, Australia's airport mask mandate will soon come to an end. @ Trent -- It's an observation more than anything else. I was hungry. Similarly, Polaris pajamas are available upon request on flights over 12 hours long. Hope someone finds this either helpful, entertaining. See all airline(s) with scheduled flights and weekly timetables up to 9 months ahead. UpsideVII 19 . The descent and arrival into San Francisco, Pros and cons of United 777-200 Polaris business class, Save money by purchasing United MileagePlus miles, that time I flew on a Mokulele Airlines Cessna Grand Caravan from Honolulu to Molokai, my United 777-300ER business class review, Air Tahiti Nui A340-300 economy class review Los Angeles to Paris, United Airlines 737-900 economy class Chicago to San Diego. Roll was hard. Your 100k safari. Main FA serving first class was friendly, but disappeared after dinner Service. Bc u wont pay for it all like people at four seasons. I'm 6ft so you basically choose between covering your bottom or tops. And the added bonus is you can depart/arrive in NY, so just a standard $US 55 + Toll +Tip to anywhere in Manhattan, instead of a US$100 + Tip+Toll to/from EWR New Jersey. Yikes that food looks abysmal. The 777-200s are some of the last aircraft in the United fleet to be retrofitted with these new seats. It was complete chaos when they started the boarding process, so I just kind of stood back and waited until I could find an opening to wedge myself into. My flight to San Francisco would be departing the Daniel K. Inouye Airport at exactly 7 AM, so this wasnt exactly the ideal way to end a relaxing trip out to the islands. Add a place to stay . I also noticed once they picked up meal services items, the FA's seems to disappear. But nope, an hour out drinks and Biscoffs were served, and that was it. I'm 6ft so Flew in a 777 with the Polaris seating going. I had a similar experience on HNL-ORD in January. In "Reviews" In this article, I review the United Airline Premium Service (P.S.) Login now. Earlier this week I flew Polaris on a 787-10 from Europe to IAD. To me it looks like the takeout teriyaki chicken I order fairly often (though it is usually not served with that kind of vegetable blend). How about we take 60 percent from u. Ur a tool on trump. I am a frequent traveler and have traveled domestic and international prior to pandemic. Many airline F and J meals are predictably bad and live up to promise. United business class limited Saks Fifth Avenue bedding. This time next year, you just might be flying on a vintage PW 777-200ER, or 767-300ER. Same thing goes for an arrival at Newark - the Air Train plus a NJ Transit train from Newark Liberty Airport station to Penn Station will take less time at rush hour, and cost far, far less. Leaving from. I flew Qatar airways with my daughter from GRU-DOH-JNB and service was full premium as before, or even better ! Nice to see that carbs are not a worry for you. For me every time I've flown American I've experienced surly unfriendly staff, miserable service and an 'F' rated flying experience. Not sure why, but I was starving on this flight. However, it should be noted that at the time of this writing, not all 777-200s feature this latest Polaris configuration. But, Ben u should be lucky they let you fly on them. They made a 14h flight feels like a 6h flight. Unless, of course, it endangers the passengers and themselves. JT has written about credit cards and points & miles since 2015. I was thinking to myself throughout your whole presentation that this very blog entry itself would make a better advertisement for United than a million dollar ad agency could produce. There are some of the best window seat photos Ive seen from thisor many of the othertravel and airline sites. That said, even that made up place is better than the Trainwreck that is BER ( possibly the most un German entity in existence). The food on the pictures if of low standards even for economy, the service as always, it's not a service, feel like they are doing you a favor. UA has the Guam market to its self and charges accordingly. Business class includes 16 seats; four rows in a 2-2 configuration. Travellers in business class receive a checked allowance of 2x32kg bags; add to that some frequent flyer status (MileagePlus Premier Silver, Gold, Platinum and 1K, or a Star Alliance Gold card from another airline) and youll get a third 32kg bag into the bargain. As a point of comparison, my American Airlines crew on the outbound was informal and friendly. In that case, youre a weirdo who is most certainly in the minority. It made a difference. , Glad to see the Thai chicken dish is back though not quite the same as the Thai chicken noodle bowl from the Polaris menu (possibly my favorite United dish of all time PLEASE BRING IT BACK!!) All the high elites and then lopped in to group one. The highs include that the gate agent was awesome she had a great personality, and cracked some jokes that were actually funny. PS: Lucky, you are so right about United's Boarding process. 25h 50m. I felt bad for observant travelers because United is not currently offering special meals on these flightssix hours is a long time to go without food. United operates two types of departure lounges: United Club and Polaris Lounges. Since June 2017, JT and his wife have traveled full-time as digital nomadsusing points, miles, and credit card benefits to reduce the cost of living on the road. A convenient divider between the middle seats slides up for privacy or down for seatmate sociability. Do you get lounge access with United business class? And for daytrips, its relatively easy to use NY SubwayTransit to Jamaica Station then JFK Airtrain, Sounds like the Amex Centurion is the way to go, And thanks for clarifying the JFK/EWR difference with respect to transportation cost. I offered the contrustive criticism rather than, "I got you" approach. Seeing pictures like this makes me think I may not be missing flying quite as much as I thought! Ur hypocrite. @ Dmodemd -- I'm not claiming this is a Polaris business class review? @lucky, I will also say that my flight choices are limited to United and AA due to airport offerings, and I have seen your many posts in the past complaining about unhealthy American meals and the whole time I felt well clearly he hasnt seen United meals if hes complaining about foods having too many calories (instead of their flavor). And 360 delta is like red carpets at award shows. Uniteds Polaris business classis good all-around product from a US-based airline, and certainly the go-to option for travellers jetting from San Francisco to New York. At least you are offered a pre-departure bevvy, sparkling white included! This was a great flight: a decent lunch, good movie, and extended nap. Great experience! Its good to see you finally review United a bit more. LHR has some good lounges especially T3 of you're a OW FF and want to do a lounge run. As for the overseas carriers, I have flown many in Business Class and coach, it would not be fair to compare them to the pathetic service received on UA. United is awful. The answer is to accept, by design, roast chicken that sits in its own delicious sauce in a partitioned dish with the corn and rice having their own sections. I told each of them that in this day an age with immediate social media, one photo of them getting posted anywhere would probably get them fired. If you'd rather maximize the sleep on your flight, you can eat in the Polaris Lounge or request an Express Dining mealwhere all courses are served together. The lounge bars are fully stocked with complimentary wines, spirits, craft beers, and hand-made cocktails. Very sweet but so good. Most travelers likely focus on the in-flight experience when booking United Polaris. Overall though I was expecting a sandwich so having a hot meal was nice. All I care about boarding is if I'm inside when the plane door closes . That expressed I don't go into the airline experience with high expectations. The returning flights were like the first two legs. While Americans catering on the way to Hawaii was by no means gourmet or memorable, it was significantly better than this. Fly round-trip from White Plains from $137, from Washington, D.C. from $197, from New York from $198, from Boston from $198, from Seattle from $217. Over 160 of United's international aircraftrepresenting a vast majority of United's widebody fleetare now retrofitted with new United Polaris seats. I first unwrapped the entire meal and immediately snapped a picture, to make up for my sins on the outbound flight (where I forgot to snap a picture). I understand that priority boarding ahead of a premium cabin (for those who dont need extra time) is largely about ego-stroking, but: Ive flown the new United Polaris business class seats before, including on the 767-300, 787-8, 787-10, and 777-300ER. Judging by the crew description, no @ pgSFO -- Nope, it was not warm. A little pepper adds a lot of flavor. Depending on the route, United Polaris amenity kits also include products like socks, eye mask, ear plugs, dental kit, pen and tissues. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Ironically, corporate did this to save money and I wonder how that's worked out for them? Well send you an email to re-activate your account and enter a new password. CDG, That flight from Europe is a bit*h eh. No silverware. Service was okay, it was a redeye so not expecting much interaction. . Yeah, its a little hard, but its not all that bad. @lola - Pre-COVID I had the choice of direct UA to Johannesburg or BA connecting LHR. Here's what you need to know about the airport experience. United Airlines Boeing 787-9 at Maui Kahului Airport (OGG). The entire meal was served on one tray and covered, and included a small container of mixed nuts, a main course, a (very hard) packaged bread roll, a side of cabbage, and a packaged chocolate-covered macadamia nut for dessert. Instead, these former Continental aircraft have Collins Aerospace Diamond seats that are arranged in pairs of two along the windows. It was passable on the outbound (Thai Chicken), but far below your AA experience. Get a new life. Thank you! I think a comparison of food between the three major US carriers is like trying to select between choices for how you want to die - ultimately they are all deadly. This is the return of premium route catering, and its worse than ever. But a flight from the east coast to europe is less time than the flight you tooki wish they would bring them back! The seat width is a comfortable 23 inches and the pitch is 75-78 inches. Experience on HNL-ORD in January portion size bit more class review a hot meal was nice in article... 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