Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with a length of service and a wider benefits scheme. Cookies do lots of different and useful jobs, such as remembering These may include payment processing, search engine facilities, address tracing or identity verification service providers. Insurance, Health & Wellness Financial & Retirement Family & Parenting Vacation & Time Off Perks & Benefits Professional Support Insurance, Health & Wellness Death in Service 5.0 1 Rating We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law. We do not, however, make any representations, warranties or guarantees (whether express or implied) that such Content is complete, accurate, or up-to-date. Google Analytics is a web analysis service provided by Google Inc. (Google). This Privacy Policy applies only to your use of Our Site. Links to other sites may be included on Our Site. Thames Water is the UK's biggest water and wastewater services provider and its DC scheme has about 5,000 members. You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Please read these Terms and Conditions carefully and ensure that you understand them. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. 16. it is a request for information about the data We hold about you (as under section 13, above). This Privacy Policy applies only to your use of Our Site. UK and EU Cookie Law deems these Cookies to be strictly necessary. We may sometimes contract with third parties to supply services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. data being published and exchanged with Our Site being encrypted. 8.3 Framing or embedding of Our Site on other websites is not permitted without Our express written permission. This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences. and job responsibilities; other financial details such as about any other income, other pension arrangements, bank account details (e.g. For more details, please refer to section 5, above, and Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Please read this Privacy Policy carefully and ensure that you understand it. These Cookies are shown below in section 15.5. It does not extend to any websites that are linked to from Our Site (whether We provide those The following first party Cookies may be placed on your computer or device. Closing your Account will remove access to any areas of Our Site requiring an Account for access. Commissioners Office. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. Separately, over the year to March 31 2021, one of the schemes reallocated some of its assets from a diversified growth fund to corporate credit. Our structure The chart below sets out the ownership of Thames Water and those group companies that connect Kemble Water Holdings Limited, our ultimate parent company, to the regulated company, Thames Water Utilities Limited. 6.2 An Account is required if you wish to submit User Content. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Thames Water has contracted Aon to bring an "inspiring and innovative approach" to its 4,500-member strong defined contribution stakeholder plan. Specifically, We may We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us. UK and EU Cookie Law deems these Cookies to be strictly necessary. This, in turn, enables Us to improve Our Site and the services offered through it. Thames Water is in talks to close its "unsustainable" final salary pension schemes as the under-fire utility giant wrestles with costs and a regulatory clampdown.Britain's biggest water . Please ensure that your query is clear, particularly if By registering on the mailing list or for the newsletter, the Users email address will be added to the contact list of those who may receive document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); DVV Media HR Group Limited. means an account required for a User to access certain areas of Our Site, as detailed in Clause 4; means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; means this website, www.myworkpension.co.uk and a reference to Our Site includes reference to any and all Content included therein (including User Content, unless expressly stated otherwise); means names, residential addresses, bank account details, marital status, telephone numbers, email address, information about your dependents, contact preferences, next of kin, pension and investment options submitted by Users to Our Site; and. You have rejected cookies Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). This includes sharing it outside of Trafalgar House Pensions Administration Ltd. In some cases, the third parties may require access to some or all of your data. Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. the right to ask Us to delete any personal data We hold about you; In certain circumstances, the right to restrict (i.e. Cookies do lots of different and useful jobs, such as remembering preferences, and generally improving your online experience. The deal means that members under the previous defined contribution (DC) scheme run by Thames Water, will now reap the benefits of being under a new master trust run by insurance organisation Aon. They asked for feedback on these options. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. pension scheme to which you are a member. Please refer to section 13 for more information This payment goes straight from your benefits. Specifically, We may take one or more of the following actions: 7.3.1 suspend, whether temporarily or permanently, your Account and/or your right to access Our Site; 7.3.3 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach; 7.3.4 take further legal action against you as appropriate; 7.3.5 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or. Extra Care Services Thames Water PO Box 508 Swindon SN38 2TX You can also scan or take a photo of the completed form and email it to ecs@thameswater.co.uk. In some cases, the third parties may require access to some or all of your data. We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. or all of the following data. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. You may access certain areas of Our Site without providing any data at all. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. Specifically, We may take one or more of the following actions: 7.3.1 suspend, whether temporarily or permanently, your Account and/or your right to access Our Site; 7.3.3 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach; 7.3.4 take further legal action against you as appropriate; 7.3.5 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or. We're open 8am to 7pm, every day of the year. We are seeking a new defined contribution (DC) Master Trust pension scheme, which: meets the standards of the Pensions Regulator's Master Trust assurance framework and is seeking or has achieved Master Trust authorisation. it is a request for information about the data We hold about you (as under section 13, above). You can choose to enable or disable Cookies in your internet browser. improve Our Site, making it a better and more useful experience for you. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Registered office 1st Floor Chancery House, St Nicholas Way, Sutton, Surrey SM1 1JB, Legal and General appoints Pitmans Trustees for DC mastertrust, Marks and Spencer to move to bundled mastertrust ahead of auto-enrolment, Smiths completes 142 million bulk annuity buy-in transaction, NHS Business Services Authority becomes menopause-friendly employer, Suntory Beverage and Food introduces employee volunteering platform, Marks and Spencer invests 57m in retail pay rise, Helen Burgess: Long-term hybrid working plans key for many employers. These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, www.myworkpension.co.uk (Our Site). Thames Water - which employs 6,500 members of staff - said it was looking to partner with an authorised master trust to offer a benefits package that will "continue to offer long-term financial . Please refer to Clause 4 for more information. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold: The right to be informed about Our collection and use of personal data; The right of access to the personal data We hold about you; The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 16); In certain circumstances, the right to be forgotten i.e. 11.5 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship. means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN. Thames Water Mirror Image Pension Scheme Thames Water Mirror Image Pension Scheme - Statement of Investment Principles (SIP) Statement of Investment Principles Thames Water Mirror Image Pension Scheme - Implementation Statement Implementation Statement 12.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware. Data The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is If you believe your Account is being used without your permission, please contact Us immediately at contactus@thpa.co.uk. 5.3.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app); 5.3.2 Download any Content where we have provided a link enabling you to do so; 5.3.3 Download Our Site (or any part of it) for caching; 5.3.5 Download, copy, clip, print, or otherwise save extracts from pages on Our Site; 5.3.6 Save pages from Our Site for later and/or offline viewing; 5.3.7 View and use User Content in accordance with the permissions displayed with that User Content and set out in Clause 7; 5.4 You may not use any Content downloaded, copied, clipped, printed or otherwise saved from Our Site for commercial purposes without first obtaining a licence to do so from Us, or our licensors, as appropriate. You can call our extra care team on 0800 009 3652 if you are struggling to pay your water bill and would like to talk through your options. When you submit personal data via Our Site, you may be given options to restrict Our use of your data. We may sometimes contract with third parties to supply services to you on Our behalf. on controlling Cookies. By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the forms header. 1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:. Intellectual Property Rights and Our Site. This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. Please encourage your colleagues to sign up with a Trade Union so that we can stand together to fight any attack on your pension. These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, www.myworkpension.co.uk (Our Site). Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in Unless expressly stated, these sites are not under Our control. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Google Analytics is a web analysis service provided by Google Inc. (Google). It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, 16.1 We may alter these Terms and Conditions at any time. unsolicited marketing. 14.2.4 Provide you with information about your pension. 12.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks. Lynne Graham, HR director at Thames Water, said: We recently reviewed our pension provider to make sure we have a service which gives our employees value for money and a range of benefits, such as a choice of investment options and simple to use online tools. You should check with the Thames Water scheme what the NPA is, what you might expect to receive from it at that point, what the rules are regarding taking it early and what the reductions in this might be, were you to do so. Such notices may relate to matters including, but not limited to, service changes, changes to these Terms and Conditions, and changes to your Account. For more details, please refer to section 5, above, and to section 15.5 below. that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. Registered in England and Wales no. Google Analytics is a web analysis service provided by Google Inc. (Google). You can choose to enable or disable Cookies in your internet browser. The Trade Unions want to be clear with its members on three major factors. unsolicited marketing. Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected Our Site may place and access certain first party Cookies on your computer or device. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in provide any and all information in response to your request free of charge. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data Protection Regulation (GDPR); means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. But even then, it must not unfairly go against what is right This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. How to spot the signs. Our Site may place and access certain first party Cookies on your computer or device. For further details, please consult the help menu in your developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. We will use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually If you believe your Account is being used without your permission, please contact Us immediately at contactus@thpa.co.uk. Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. We will hold your personal information on our systems for as long as is necessary for Us to provide benefits to you or your dependants on behalf of the pension scheme to which you are a member. including, but not limited to, login and personalisation settings. 5.2 Subject to the licence granted to Us under sub-Clause 6.5, Users retain the ownership of copyright and other intellectual property rights subsisting in User Content submitted by them (unless any part of such User Content is owned by a third party who has given their express permission for their material to be used in the User Content). Deep-linking to other pages requires Our express written permission. 6.3 You agree that you will be solely responsible for your User Content. Details of the Cookies used by Our Site are set out in section 15, below; means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. Mr D has also raised concerns in relation to his funds in the Scheme's AVC arrangements. You may, if you wish, deny consent to the will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. 18.2 If you are a pension scheme member, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency. Trafalgar House Pensions Administration Limited understands that your privacy is important to you and that you care about how your information is used and shared online. Certain features of Our Site depend on Cookies to function. In this case, it means personal data that you give to Us via Our Site. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. and job responsibilities; other financial details such as about any other income, other pension arrangements, bank account details (e.g. 3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site. Depending upon your use of Our Site, We may collect some 15.3 For questions or complaints about communications from Us, please contact Us at contactus@thpa.co.uk. Such notices may relate to matters including, but not limited to, service changes, changes to these Terms and Conditions, and changes to your Account. identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title understand it. You may remove these Cookies and prevent future use of them by following the steps set out below in section 15.9. on controlling Cookies. This, in turn, enables Us to improve Our Site and the services offered through it. The law says we must have one or more of these reasons: A legitimate interest is when we have a business or commercial reason to use your information. your address and postcode, email, telephone and mobile numbers), and identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title and job responsibilities; All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. 8.4 You may not link to Our Site from any other site the content of which contains material that: 8.4.2 is obscene, deliberately offensive, hateful or otherwise inflammatory; 8.4.4 promotes or assists in any form of unlawful activity; 8.4.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; 8.4.6 is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; 8.4.7 is calculated or is otherwise likely to deceive; 8.4.8 is intended or is otherwise likely to infringe (or to threaten to infringe) another persons privacy; 8.4.9 misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 9.4); 8.4.10 implies any form of affiliation with Us where none exists; 8.4.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or. 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