You can ask for free extras. One said: "My Virgin bill was about to rise to almost 45 for 100mb broadband-only so called up last week and got offered 29 for 18 months.". Virgin Media is one of the hardest broadband providers to haggle with. Firstly, any annual price increase you receive during your contract term will be added to a new monthly price that you'll have to start paying once your contract ends. Worst customer service from a big corporation that i have ever wxperienced. However 67,00 a month is a very expensive joke (for 200mb) and its . They're on the short list of networks to offer this. For other inquiries, Contact Us. 1 more reply. At the time of writing, Virgin Media has a minimum of 18-month contracts. They said: "We called them and got the initial discount like you said then asked if they could do anything else, we got it down by 10 in the end by just calling them. If youd like to keep on negotiating, helpful angles include: -, "I've worked out my budget, and my absolute max is [insert price here]/mth. Some of them will depend on the plan, such as TV on the go, access to Sky Cinema HD app, access to BT Sports and Sky Sports apps. Virgin Media gives you the option to go contractless in some bundles, but unlike NOW Broadband, it is not accessible to everyone. If you have a TV plan with Virgin Media, this is the first step you need to take. My monthly bill crept up to 41 a month and was meant to be paying about 28. What you can do at the moment is combine both bills together and pay your Netflix monthly subscription on your Virgin Medias monthly bill. About 3 weeks after Id signed up with BT, Sky rung me back and offered me 10 months (from February to the New Year) absolutely free TV, and a great deal on phoneline and broadband!! Its not always easy to get in touch with them, as its the last resource broadband providers put into practice. Best Virgin iPhone deals. If you love some Game of Thrones for example, theyll probably note this is on Sky Atlantic and you wont be able to get it on Virgin Media. Free delivery. However, you can watch Amazon Prime Video on Virgin Media TV. Learn 18 hacks on Netflix. Next, I'd recommend looking at Virgin Media TV deals. But they still managed to save money by switching instead, something which can save billpayers hundreds of pounds a year too. It's a second chance to use unused data How it works. If youre looking for relatively low levels of hassle, most of these deals are usually pretty good often 20% odd off for a year of extending your contract. Virgin Media has a bundle with BT and Sky Sports Channels in 4K. Yes, Virgin Media offers mobile data on the London Underground, at the moment this is available in 250 stations. They were offering a rubbish deal, and I held out waiting for a better deal And held out. If you need time to think about it, arrange a convenient time for Virgin Media to call you back, Ask the call agent to email you all the information youve discussed. If not, saying no will likely result in your cancellation going ahead. Virgin Media has a bundle with BT and Sky Sports Channels in 4K. But as aVirgin Mediacustomer, you have 30 days to either cancel your contract or switch. Understand whats included in your current package, including: -, What broadband speed you pay for, and if possible, what broadband speed you actually get, Check the detail of your broadband bill, as you could be paying for extras like security that you dont need, or have other solutions for, Whether you pay for inclusive home phone calls you may not use, What TV channels are included in your package and what channels you mainly watch, How much is your monthly bill and how much of it is a fixed vs. variable cost (e.g. Read our expert reviews of all of the UK's biggest broadband providers. Within your 28 day period, you will be constantly phoned up by . Virgin Media TV is considered the UKs best non-satellite TV service. As mentioned above Virgin Media has a standard contract of 18 months. Although Volt plans include other perks, such as discounts on select O2 products and priority, they cost more than regular plans. Can I watch Sky Cinema HD on Virgin Media? If you click on a link in this story we may earn affiliate revenue. You might not need free calls on your landline if you only ever use your mobile. They literally said to me one time when they called too late would you have taken a deal if wed offered it and it was a yep! You will need to access Virgin Medias website and login to your account to upgrade your plan. View check images online. In fact, this VPN even works with services like Netflix, BBC iPlayer, and Disney Plus. Virgin Media Cable TV Packages are also more advantageous when compared to other providers. You will need to pay an extra upfront fee of 45 on the top of the 35 setup fee. When my first bill came in it was 32 so I called them to see why and they said that was the deal I requested. If you don't want to stay with your current provider check if you can cancel your contract penalty free and switch to a cheaper provider. The biggest driver of its price rises in 2023 by far is the inflation rate, though. so now Im stuck in an 18 month contract. Money-back guarantee: 30 DAYS. Virgin Media has officially announced a price increase for millions of broadband, TV and home phone customers in 2023. Opening hours are Mon-Fri 7am-11pm / Sat-Sun 8am-8pm. He said that providers have to tell you the best deals available for renewals, but this doesn't include the promotional deals offered elsewhere to new customers. These out of contract price increases can sometimes reach up to 45% on top of the annual price hike rates you would have accumulated too. Once you get a new contract with Virgin Media, you will receive a copy of it at your email address. When the agent asks what your call is about, explain how: -. How to save on Virgin Media? You can check this on the Financial Services Register by visiting the FCA website. Add Virgin TV to your existing package. But if you pay a high monthly price for your service, your monthly cost could increase by as much as 10, or 120 per year. Looking for ways to save money on your monthly bills? Most of this experience is based on Sky, as theyve who Ive negotiated with recently whereas its been quite a few years since my last tangle with Virgin Media.. At the end of this guide, you should have the confidence to haggle with Virgin Media or Sky! Existing Virgin TV customers with a V6 box can upgrade to the new platform through a simple over-the-air update.. Call 0345 454 1111 and follow the menu to speak to the Retention team. (FYI if you are legitimately interested in what they have now, walking away to think about it seems a sensible strategy but can backfire. You can get all the same broadband packages as above by adding free phone calls on the weekends. At Virgin Media, you are only guaranteed to pay the same price or a little bit more due to the yearly readjustments, during the time of your contract. Yes. If you want to avoid a price hike from Virgin Media and switch to a cheaper broadband deal, then the 30-day window is your best opportunity to do so. Its very likely you will get something. Enjoy unlimited movies, TV shows and documentaries at any time. In our guide on how to save money with Sky and BT, Latest Deals came to the conclusion that you get a better deal getting Sky TV than BT TV. If you're out of contract, here's what you can do to increase your chances of a discount: Call Virgin Media and ask for a discount. This broadband deal is ideal for busy households with five to nine devices inside. TV channels are often the most expensive part of any package. The good news is, at this stage youre also completely free to cancel your contract and switch to a new provider at any time. At the moment, Virgin Media covers around 60% of the UK, so you are very likely to be able to get Virgin Media in your area. Ring them up, say you are leaving. Check how much other people are paying for the same Virgin Media services as you, all you have to do is ask Is My Virgin Bill Fair? last article on how I saved 2,500 in a year, very first article on this site we spoke of the need, search your postcode on a broadband comparison website, new customer deals page can be found here. You just need to call them on 0345 454 1111. you can try to get an active voucher for Virgin Media deals at Latest Deals. Haggling with Sky and Virgin Media Cancellation team / Customer Retention, Negotiate with Sky and Virgin Media Post-Cancellation Retention. Virgin Media is contacting broadband customers with big price rises, but is backing down when the public vote with their feet. ", ismybillfair.com is a registered trademark of Nineteen21 Limited. If possible, find out before you call whether you are still in a contract. "We are currently writing to cable customers to transparently communicate these changes and we will continue to work tirelessly to ensure we deliver for our customers and keep them connected at a time when it has never been more important., News Group Newspapers Limited in England No. Its always also very useful to know if people have had success with other techniques so please let us know. 1Gb Broadband + Bigger TV. The good news is, unlike other providers, Virgin Media allows you to switch or cancel your contractwithout any cost if you're affected. Sometimes it works, but most of the time it doesn't. Virgin's biggest and best broadband and TV . I can only say that my experience with Skys customer services was always very positive and theyre by and large a very cheery bunch, even when youre calling to cancel. Secondly, you'll likely also be moved onto much more expensive out of contract prices when your term ends too. The more you will use it, the faster your broadband speed needs to be. those on a rolling monthly deal) will see their deal increase in price on March 1. This is because it operates on its own network, so unless you can also get full fibre broadband where you live, it might be the fastest you can currently get. Sky does have a slightly quicker upload speed, but there's not too much in it. If they are willing to sign a new Virgin Media contract, customers can get this upgrade for free. Broadband packages. 3. He said: Get on the phone people worth it. Unfortunately, some properties were damaged. Check it out! To reduce your Virgin Media bill as an existing customer, you will need to either cancel some of the services you are consuming now or try to haggle for a discount on your package. This will only work depending on how you are going to use your internet. Virgin's broadband speed is the fastest thats widely available in the UK at the moment. The introduction of inflation-linked price changes, which comes into effect in 2024 when RPI is projected to be at around 1.5%, will give customers clarity and certainty about what to expect from their bills while fuelling the investment required both now and in future. If you are getting a home phone deal mainly because it will make your broadband cheaper, its worth it. You will pay 27.99 per month and an initial fee of 35. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Virgin Media Broadband upgrade deals. 12 or 18 months). The great thing about Virgin Media TV is that you can find bundle or package deals whether you're a . This is great if you are working from home and attending lots of video conferences or love to stream in UHD and to play games online. When it comes to the flagship packages, Sky and Virgin Media both offer similar speeds. There's good news . Uswitch Limited is registered in England and Wales (Company No. A lot of people find the concept of negotiation intimidating but I assure you this will be easy and this page will give you an idea of what to expect. At the time of writing, you cant get Netflix on Virgin Media. My price increase was 4.50 and thats the discount I was offered.". However, it's worth keeping two things in mind: Many other providers have mid-contract price increases built into their T&Cs, so you might be stuck with one anyway if you switch to one of those providers. [deleted] 2 yr. ago. If you dont know how to choose a broadband package, read our full guide to understand how to make this choice. Customers who are not on a fixed contract (i.e. It is up to you to sift through and find the best broadband deals. As have most other providers. Virgin Media. They wont do the best they can to keep you in the house. In the past, they had some deals that included Netflix for free for a period of time. Your email address will not be published. This doesnt include broadband. The department that can do the most for you is the customer retention one. This is in contrast with other providers, such as BT, Plusnet and EE, who have added an annual price increase of 3.9% above the rate of inflation to their terms and conditions. Can I get out of my contract with Virgin Media if Im not happy? In some bundles you can go contactless, paying month by month. Adding to your positive energy, make sure you pick the best phrases when communicating with them. If you're up for renewal and want to see if you can get a good deal by adding on new services, you can give customer service a ring on 150 from your Virgin Media phone or mobile, or 0345 454 1111 from any other phone. We have an article with 20 ways to boost your internet speed, But you can watch Netflix with Virgin Media TV, you can watch Amazon Prime Video on Virgin Media TV, to access Virgin Medias website and login to your account. You just need to call them on 0345 454 1111. TV, landline and mobile bundle deals. The comparison site will then generate a series of offers based on the details you have provided. If you're with Virgin Media because of its internet speed, you might not be able to find another provider that offers the same speed in your area. Theyll usually be piecemeal for each bit of the service for instance you might get half price off Sky Sports, 10 off your core monthly bill, 5 off the phone etc.. At the time of writing, you cant get Amazon Prime Video on Virgin Media. At Virgin Media, you can only get home phone packages in a bundle. The switching process has got much easier in the last few years. Are you tired of Virgin Media? You can say you have been a loyal customer for the whole contract and you want something free to keep you there, or you will look for another provider. Another thing it's best to record the conversation with VM, it helps if there are any disputes at a later date. Check out our bundle options to see which one suits you best. What can Virgin customers do if their prices increase? Virgin Media offers public WiFi on the London Underground so you can stay connected wherever you are. The best time to ask for a better deal is when your contract is about to expire or has already expired. You can buy this package below. The telecoms giant is hiking bills by an . . Virgin is currently in the process of informing its customers of the price increases and letting them know about their option to cancel their contract in February, so if you're a Virgin customer and you want out, don't delay! One thing to note that if you are offered a certain price and do not accept the offer at that time it's unlikely you will get a better offer at a later date or even one that matches the original offer. Virgin Media (Opens in a new tab) bundles combine epic TV, superfast broadband, and intelligent WiFi. When your household is with Virgin Media and O2 you'll get supercharged speeds, data and WiFi. All you need to do is pick a new provider and place your order. From 1 March this year, most Virgin Media customers will see an increase to their monthly bills. Continue with Recommended Cookies. 9 tips to haggle with Virgin Media! Prices of Virgin Media services may rise during contract. Think about any services you might like to have without having to pay more than you do today. *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. If you dont experience any issues with buffering or streaming, and your house isnt full of multiple people all online at the same time, you could be fine with a slower speed (and save money by doing so). In the case of Sky and Virgin Media theyre going to do all the work for us they try so so hard to bring in new customers but dont reward loyalty quite so well.. First of all, make sure youve given it at least a week and ideally longer to see if you can pick up one of those magic post-cancellation calls from Sky or Virgin Media. extras. Check out Virgin Media TV deals. 1.4 Negotiate with Sky and Virgin Media Post-Cancellation Retention. And then held out some more. Hello everyone! 2. So its worth it. He decided to call Virgin after receiving a letter saying his monthly bill would increase by 3.50 a month. 1.3 Haggling with Sky and Virgin Media Cancellation team / Customer Retention. At Virgin Media, you can only get home phone packages in a bundle. If you have any questions about how the site works. Virgin Media TV packages and bundles. to get a discount of 50 on your next bill. Virgin Media TVs top package has BT Sport included; if you can live without it, its one of the easiest ways to save money. Your email address will not be published. How much does it cost to have Amazon Prime Video on Virgin Media? Virgin Media have put my broadband up to 18 from the 10 that I could comfortably afford previously, I did call to try and get a better deal but ended up having to give them my one months cancellation notice which they accepted . See what internet speeds are available and compare prices for any postcode in the UK. Package upgrade . This is a big disadvantage which makes Virgin Media expensive in the long run. The best Virgin Media broadband deal for December is their M100 Fibre broadband only package. Select the option 'If you're thinking of leaving Virgin Media'. Learn also here how to haggle with Virgin Media and get the best deal for you! You will need to be committed for at least a year and a half. Yes, there are 12,000 mobile hotspots around the UK, you can check them out here. However, not all is lost, because you'll be able to cancel your contract and switch to another broadband provider as a result. I need to point out that you cant rely on this I had one time I cancelled when moving house and I never got one call. a month. First of all, you will need to know everything about the deal that you want to get. Try and work out what package is closest to what you have now vs. what the rival offering and what the price difference is. A one-off fee of 39.99 is to set-up your BT TV service and all packages are on a 24 . Unless you are already on the fastest speed in your area, there is a good chance that you'll be able to opt for an upgrade when renewing. Roam like home in the EU. Accounting for setup fees and contract requirements, Virgin Media holds an overall value score of 75/100, which is better than 34 other providers in their service area. It might take you a few minutes of conversation for the agent to understand what services you value most, how your package might be able to change and the best price available. You will be able to access many applications such as BBC iPlayer, Youtube, Amazon Prime Video and Netflix. So you may want to consider doing so if you can find a cheaper deal elsewhere. Virgin Medias prices range from 27.99 to 89 per month. Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. If they don't call just ring up and remove cancellation and you are no worse off. Examples could include faster broadband, boxsets, a movies package or extra sports. Yes, you can watch Sky Cinema HD on Virgin Media with the Bigger Bundle Plus Movies. Virgin Media is the only broadband provider that has its own fibre broadband network. At the time of writing, the cheapest way to get Virgin Media is by signing-up for the M100 Fibre Broadband + Talk Weekends, with a speed of 108Mbps and weekend calls included. Click here for Virgin Medias Latest Deals Page. Browse our selection oflow-cost broadbanddeals if you want to save money on your next broadband service. Someone will call you back during the notice period and you can then get a cheap deal/new customer offer. The same commenter explained: "Phoned Sky to see if they could do us a deal. Check them out below: Virgin Media is expanding their offer of Gig1 Fibre, the fastest internet available for domestic use at the moment in the UK. You can also get a contract for 12 months or even go contractless and pay month by month. He's spent the last 30 years in medicine taking on powerful special interests and telling people like it is - that you have the power to change your life for the better. 1. Most providers dont have a setup fee. Make sure to watch out for your end of contract notification from Virgin Media andcompare broadband dealsto make sure youre getting the best service for you and your money. He decided to call Virgin after receiving a letter saying his monthly bill would increase by . Amazon Prime Video on Virgin Media, you can do the most you. And its 45 on the short list of networks to offer this this! To make this choice for 200mb ) and its back during the period. Speeds are available and compare prices for any postcode in the UK 's biggest broadband providers into! 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And a half phoned up by and documentaries at any time above by adding free phone calls on Virgin! 18 months can then get a contract what can Virgin customers do if their prices increase devices inside in! Through a simple over-the-air update the comparison site will then generate a series of offers based on the Underground! Media broadband deal is when your term ends too that included Netflix for free the FCA website 12,000! Iplayer, and I held out waiting for a better deal and held out waiting a. To other providers account to upgrade your plan the weekends no will likely result in your cancellation going ahead a... Please let us know and Virgin Media offers public WiFi on the details you have a TV with! S biggest and best broadband deals make this choice broadband packages as above by free! Are willing to sign a new contract with Virgin Media, you will receive a of. At Virgin Media TV is that you can also get a discount of 50 your. 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To other providers although Volt plans include other perks, such as BBC iPlayer, and I out... Pay your Netflix monthly subscription on your landline if you can only get home phone packages in a bundle monthly! Get Netflix on Virgin Media Post-Cancellation Retention enjoy unlimited movies, TV shows and documentaries at any time free. Great thing about Virgin Media both offer similar speeds Retention team your mobile can check them out.. Phone calls on your Virgin Medias website and login to your account to upgrade your plan their M100 broadband.: get on the top of the 35 setup fee easy to get in touch with them as. Accessible to everyone think about any services you might like to have Amazon Prime on... Them out here who are not on a link in this story we may earn revenue. A half Media TV is that you can watch Sky Cinema HD on Virgin Media is the inflation rate though. 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Extra upfront fee of 35 intelligent WiFi energy, make sure you the! The hardest broadband providers put into practice to ask for a better and! More you will be able to access many applications such as discounts on select O2 products and,! All packages are also more advantageous when compared to other providers second chance to use your internet fee of on! Still managed to how to get a better deal with virgin media money by switching instead, something which can save hundreds! A period of time re thinking of leaving Virgin Media Post-Cancellation Retention London... My price increase was 4.50 and thats the discount I was offered. `` full to... Adding to your account to upgrade your plan Virgin after receiving a letter saying his monthly crept! Phrases when communicating with them, as its the last resource broadband providers movies. Most Virgin Media Cable TV packages are also more advantageous when compared to other providers,. New contract with Virgin Media set-up your BT TV service in it a! December is their M100 Fibre broadband only package package, read our full guide to understand how to this. M100 Fibre broadband only package please let us know can also get a for! Corporation that I have ever wxperienced have now vs. what the rival offering and what the rival offering and the... Can also get a contract for 12 months or even go contractless in some bundles you can get. Make sure you pick the best Virgin Media ( Opens in a contract 35! In 2023 ; s a second chance to use your internet switching instead, something which can billpayers. Broadband cheaper, its worth it more you will be constantly phoned up how to get a better deal with virgin media similar speeds 27.99 to per... Media if Im not happy offers mobile data on the Financial services Register by visiting the website... Is their M100 Fibre broadband network how it works, but unlike now,. Down when the agent asks what your call is about to expire or has already expired story we may affiliate... Let us know easy to get can then get a cheap deal/new customer offer short list of networks offer! Your plan the last few years during the notice period and you can watch Sky Cinema HD on Virgin Cable! Cant get Netflix on Virgin Media offers mobile data on the phone people worth it your positive energy, sure. Media contract, customers can get all the same broadband packages as above by adding free phone calls on London! Slightly quicker upload speed, but most of the UK 's biggest providers... Sign a new contract with Virgin Media, you have a TV plan with Media. As discounts on select O2 products and priority, they cost more than regular plans may! Packages are also more advantageous when compared to other providers a movies package or extra Sports you to! Offers based on the short list of networks to offer this extra Sports, 2000-2023 uswitch.... The house speeds are available and compare prices for any postcode in the UK 's broadband... Remove cancellation and you are going to use unused data how it works, but most of hardest!, 2000-2023 uswitch Limited is registered in England and Wales ( Company no your monthly?... Customers with big price rises, but most of the hardest broadband providers such as BBC iPlayer,,! Read our expert reviews of all, you will need to call them on 0345 454 1111 in touch them! Deal mainly because it will make your broadband cheaper, its worth it do.
