You will get a clear picture to find out where things went wrong. This will help you to decide whether it is worth sending another package, but it is usually faster to wait for the first one to arrive. It could be due to a number of different reasons. Importers cant always be at the port to track shipments. In the event that you cant contact the sender, you may seek assistance from DHLs Customer Service, which is also on their website. Your email address will not be published. Mine has been on hold for a week now, I reached out to my seller and they said that DHL is reserving most of the space on airplanes for supplies to countries, leaving little room for personal items. Unfortunately, this may lead to an increase in fees paid by both the sender and the receiver.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[468,60],'trackingadvice_com-mobile-leaderboard-1','ezslot_16',157,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-mobile-leaderboard-1-0'); Container ships alter routes for a variety of reasons. It is difficult to answer this question as the timeframe varies based on the specific cause of the delay. An item can theoretically be placed on hold for an extended period; however, this rarely happens. In nearly all other instances, sadly, theres pretty much nothing you can do to speed things up. For example, if the package is being held for inspection by customs, DHL has no control over how long it will take them to release the shipment.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'postalguidance_com-large-leaderboard-2','ezslot_11',107,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-large-leaderboard-2-0'); Similarly, in case of a natural disaster or bad weather and other such situations, theres pretty much nothing DHL can do to expedite the process. If you do not have a tracking number, we advise you to contact your shipper. In any case, if your domestic shipment has been placed on hold by DHL, youll want to contact them and find out why. We have temporarily suspended DHL Express shipments to and from Belarus and for inbound and domestic shipments to/within Russia. However, natural disasters are a totally different scenario. To know about the delayed delivery time It is better to get in touch with customer service. The Packing List includes the specific types of goods being shipped, the measurement, the weight, and the quantity. If DHL is unable to find transport for your package, it will be placed on hold until they are able to do so. | Tips + Shipping Guide Inside, Delivery Exceptions | 6 Common Causes & How To Avoid Them, 10 Common Reasons For Shipment On Hold Status. If you frequently have items shipped from overseas, this is a great way to make life easier and ensure that you get your packages every time, regardless of delays and inaccurate delivery estimates. There are a few things you can do to avoid having your DHL shipment placed on hold. Is DHL shipping to Hong Kong? There is, unfortunately, nothing that DHL can do to resolve this issue as port congestion is completely out of their control. One of the most regular, if not the most prevalent, is a delay in shipment caused by US Customs. You may track and trace shipments through DHLs website. If this is the reason for the cargo delay, the shipping business is simply following safety regulations. Showing our 5 star reviews. In these cases, DHL is not able to move the shipment until the border reopens and they are given the green light to do so. It's the 3rd year for our company to hold an Open Event at Hong Kong Science and Technology Park. Local road closures, weather issues, or strikes can all cause delays. How long will this last, and is there anything you need to do to get the package moving again? It means the ship still has to wait for a slot to be able to berth. Shipping from Hong Kong to the USA can take up between 20 and 43 days depending on the destination, form of transportation, and load type. In which case, your shipment has to queue up and wait for the next vessel that can viably take it to the port of destination and eventually, to you. We will discuss the most common causes in more detail in the next section. The difficulty with this is that the domino effect can arise. This could be due to customs officers deciding to conduct a second inspection, or it could be due to other factors. How long does it take to ship from Hong Kong to the USA? Delay of shipment may result from bad weather conditions. Save my name, email, and website in this browser for the next time I comment. Because of this, there is often no space available at the port for the next ship to dock. Incorrect or incomplete delivery address and contact details. What Should I Do If My DHL Shipment Is On Hold? This change in route almost always leads to a delivery exception for the packages that are already on the truck or ship. This happens when the driver who is carrying your package finds themselves in a family emergency or falls ill or other such issues. Same thing here mine's been on hold over a week, it was supposed to be delivered early last week. Performance is just as advertised. If you have done all of these things, you have no further control over the situation. However, compare that to a delay in customs which could last for a couple of weeks. Thus, a delay in shipment. All rights reserved 2023 Copyright HowChimp.com. Other forms of natural disasters. Israel. When we mention port congestion, we mean that the ship transporting your cargo has no available berth, and it indicates the ship will still have to wait for a berth slot. How do I get my order that is on hold for 9 days now at DHL Hong Kong released. Rated 4.7 / 5 based on 1,047 reviews. More than 2 mobile phones, laptops and other small electronic items. However, the blizzard might end by Monday evening, and crews may clear the roads by Monday night. However, if all other alternatives have been exhausted, the only thing left for them to do is wait for you to contact them. Thankfully, the majority of delays last for less than a week. Lots of info in the sidebar! The shipper may have forgotten a ZIP code, or maybe they did not provide the proper contact information for the recipient. Living as digital nomads is challenging, especially if you also run a business. Ship and track parcels with DHL Express. They've done a beautiful job managing my mail and shipping needs. Ill also share a few tips for avoiding occurrences where DHL holds your package. Yes mine order is also on hold, and also coming to north America. Be it Victoria City or Kowloon, you can send a parcel to Hong Kong with us with complete peace of mind. You are more likely to see the on hold status if you are shipping internationally, because many more of the common issues occur at border checks, but it is still very possible for the problem to happen within a country, especially one as large as the US. Please keep in mind that a shipment on hold message from DHL does NOT mean that they have lost your package or that the order has been canceled by the sender. An On hold is eventually resolved within a week of its occurrence. How much does it cost to dismantle a pool table? It simply means that your shipment has stopped moving towards its destination until the issue, whatever that may be, is resolved. Some of the possible reasons for this hold message are as follows: Read on to learn more about the DHL shipment on hold message, the possible reasons for it, and how long until the hold is lifted and your package starts moving again. By taking these precautions, you can help to ensure that your shipment will not be placed on hold by DHL.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-leader-3','ezslot_10',109,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-leader-3-0'); While DHL usually holds international packages for a number of possible reasons, it can happen to domestic shipments too. Whatever is causing the delay needs to be addressed and dealt with, but if this is proving problematic, it may stay delayed for quite some time. Natural disasters do not only refer to bad weather conditions; it also refers to fire, earthquakes, and floods, among others. Unfortunately, theres only one instance where you can participate in the process and get your package moving. You might find that some simple delays are cleared within 24 hours, while others might require several days or even weeks. Ships are stuck waiting offshore until space becomes available in the port. A typhoon could also occur while your parcel is in transit. MyPostOfficeLocation.com is not part of, or affiliated with, the official United States Postal Service (USPS), DHL Shipment On Hold | 10 Common Causes Inside + What They Mean, Your DHL parcel shipment might get delayed when there is a change in the shipping route. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. It is the carrier that issues the Arrival Notice. DHL just said to be patient and that it would be sent out as soon as they had a flight available. If your shipment has not arrived within 10 days of the expected delivery time, please contact your shipper or online shop. Complete a change of address online and deliver the form to your local post office. This does not mean that they lost the package or that the seller canceled the order. In which case, the ship might not be able to leave the pier on time, or it has to make an emergency stop in another port until it is once again safe to travel. If not, please contact your shipper or online shop. You can send a maximum of 2 devices per box. It is possible for business operations to even get suspended. Any luck with this? Hopefully, your parcel will soon be on its way again. weather events, local disruptions like public holidays, customs or strikes. No paper mess and a greener planet. Calling DHL can mitigate these issues, but it is still a difficult situation to be in. How can you purchase postage through PayPal without Ebay? \r\n But before anything else, youll first need to understand the possible reasons why DHL holds a shipment as this info will help you take the right course of action. Because youll frequently be left in the dark about how long your delivery will be delayed or when it will resume its journey. So to recap, what is the meaning of the tracking message DHL shipment on hold or shipment on hold DHL? This is very frustrating, but it cannot always be avoided. However, once the message has been displayed for more than a couple of days, then it is time to contact DHL customer support. Please keep in mind that delivery times can vary depending on the product/service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances. The best thing to do is just to wait and see if the message gets updated. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop. Indeed, it sometimes happens when the package is very close to its intended destination. Norway. Just noticed my tracking update today says "Shipment on Hold" with a red warning logo; the shipment has not yet left China, the last update being " Arrived at Sort Facility HONG KONG ." Is this fairly typical for the FormD T1 shipments or should I contact DHL? You can only hope that the items will not get lost along the way. Delivery delays can be caused by events beyond the control of DHL, e.g. No selling or trading, no trusted dealers here, just discussions. When we say port congestion, there is no available berth for the ship carrying your cargo. Remember that this notice may appear around the holidays, as DHL will be closed on those days. Your DHL parcel shipment might get delayed when there is a change in the shipping route. Delays can also be caused by problems with DHL or clearance problems with border customs offices. Natural disasters are another common reason for shipping delays. In cases where DHL needs more information from the sender, the hold may last a few days while they wait for a response. How Many Stamps Do I Need? No matter what option you choose, be sure to contact DHL customer service so that they are aware of the situation and can provide you with updates on the status of your shipment. Delays can also be caused by problems with DHL or clearance problems with border customs offices.DHL may hold your shipment owing to incomplete documents or delivery papers, which slowed the operation. Please continue to monitor the progress online. If your tracking ID is not working, please contact your shipper or online shop. Does DHL Hold International Packages Only? The exception to that rule is when DHL needs additional information from the shipper or recipient. If that is the case, we display the first ten results. they may work using shipment tracking systems of the specific business unit in charge of the shipment (for example: DHL Express or DHL Freight). Mine is exactly the same as yours been on hold in hong kong three days and it was scheduled for delivery tomm . This problem obviously occurs most frequently on international shipments. However, if you look at local reports for the area your parcel has traveled to, you may be able to guess what is causing the holdup. Usually, as soon as your package starts to move again, you will get an update to tell you that it is in transit. This will not explain what occurred or anything about it, but it will let you know that the problem has been resolved. However, the blizzard might end by Monday evening, and crews may clear the roads by Monday night. The message you initially receive from them only states that your package has been held but does not mention the exact reason. Same, but in Hong Kong as well. Lastly, you can wait for DHL to resolve the issue and have your shipment delivered when its ready. This slows down the overall process as the ports get congested and customs officers find themselves under a heavy workload. The buyers name, sellers name, source, and list of products for shipment are all listed in this document. And it all relies on the things being transported. For instance, there could be a problem with the sender or the receiver, causing the cargo to be delayed. If a hold does not appear to be clearing up on its own, ask customer support to find out whats up. Perhaps the vessel needs to stop at another location and pick up additional packages. USPS Stolen Package? In these cases, you may find that the package is confiscated, and then it will not reach its intended destination and you will lose your money and the item you have shipped. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes be it big or small. The delivery company itself probably cannot do much either. For instance, there could be a problem with the sender or the receiver, causing the cargo to be delayed. Shipping regularly? Dont panic; your package will resume its journey as normal when the courier reopens for business. One of which is due to bad weather conditions, which we earlier discussed. in the U.S., even under normal conditions. Press question mark to learn the rest of the keyboard shortcuts. shipment on hold. I have been using the service for 10 years now. When that happens, either the shipper or the recipient will need to provide the necessary details to DHL. Why is your DHL shipment on hold & what is causing this? However, it is still worth asking, in case the employee is able to give you an idea about when the package will get there. I mean due to covid, lots of couriers are holding packages for up to a week before delivering. DHL connects people in over 220 countries and territories worldwide. Request a business account and profit from exclusive benefits. Access mail & packages online 24/7. In general, once the shipment has reached our facility, a tracking event will appear. Your package may be on hold because of any of the following reasons: You will not know which of these things is causing the delay, because the DHL message will not contain any other details about it. DHL ranks 232nd among Shipping sites. Enter your DHL Hong Kong tracking number and get updates with one click. In case you experience this, DHL will always be glad to assist you. Find your contact, Buyers Consolidation & Purchase Order (PO) Management, 10 Year Anniversary of the Logistics Trend Radar Interview. There are unavoidable circumstances that cause shipment delays. However, this should not occur if you are sending legitimate goods and you have filled in the proper paperwork. Available to private and business customers. DHL experts simply check the customers details under electronic verification. Port congestion. Hoping yours gets to you quickly and safely! This allows you to accept delivery of the package at any time or on any day, even if youre not at home.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-large-mobile-banner-1','ezslot_8',129,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-large-mobile-banner-1-0'); Charles Helms is the owner and head writer of the well-known platform TrackingAdvice. DHLs app isnt always trusted. A notify party coordinates with all other parties involved in order to monitor the movement of the parcels. On hold can happen to any packages, whether they are shipped cheaply or expensively. It gets frustrating to check the tracking page on the DHL Express website with your tracking number only to see the same message there for days on end. Thankfully, this usually does not lead to a large delay, but it can still be frustrating to see your estimated delivery date getting pushed farther and farther back. Remember to keep an eye on it so you can find out when it arrives. Different events can cause these delays, including the following: Port congestion or route changes. Your DHL shipment could be held for the following possible reasons: The Most Common Reasons for DHL to Hold Shipment, Explained in detail below. They also have no influence over customs, which is one of the main causes of the on hold notification delay. The consignment number and the package description should be submitted to the customer service. Just input the shipment number provided to you by the sender. The shipment delay often depends on other unknown factors. Lastly, if you are shipping to a high-risk destination, be sure to include all of the necessary documentation. However, what does it mean when you see the DHL shipment on hold message? Try it free. It also means that the consignment is ready to be released by Customs. Yea not looking good boys both mine are still on hold. Any luck? Lets dive in and see what causes these shipment delays. In this instance, your best option might be to contact DHL customer care to arrange an alternate pick-up location like a nearby DHL ServicePoint. COVID infections have caused shortages in staffing that have prevented many carriers from being able to handle as many packages as they should. Waiting for transfer to the local courier. If youve ever had a DHL shipment on hold, you know how frustrating it can be. This is a problem that you can help resolve, and this usually occurs on the final leg of delivery once your delivery boy is attempting delivery at the final destination. Customs may hold your shipment because they require more information. Available to private and business customers. This is because there are usually a lot of shipments during these times and DHL, as well as other carriers, find themselves overwhelmed. How can . The import broker should be capable of giving the following information in this case: Administration, U.S. Federal Communications Commission or FCC, and the U.S. Environmental Protection Agency, among others)if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-leader-1','ezslot_6',128,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-leader-1-0'); The carrier issues the Bill of Lading, and its a form of paperwork that verifies freight & transportation ownership. Customs clearance is typically one of the most common reasons for a delay in your shipment, especially when it is coming from another country. Japan. Some packages might even take weeks to clear customs in situations like this. DHL is well-known for its on-time delivery and low pricing for international shipments. All it takes to immediately address this issue is through close monitoring by the import broker. How long does it take for a DHL shipment hold to be resolved? What is Overnight Shipping USPS and how much does it cost? You are visiting this site with a browser, which might not deliver the most optimal experience. The most common causes for delays are inclement weather and problems in customs processing. In case of bad weather, earthquakes, fire, or the like, DHL shipment delays depend on how bad the situation is. It is due to issues that the delivery company has encountered while shipping your package, and therefore its beyond your control. For instance, if a vessel is capable of carrying additional parcels, the shipping company may instruct its vessel to stop by another port to load more packages. This might happen due to bad weather or simply because DHL needs to make a change of plans. Did you want to track a DHL Express Reference? 'Cause I'm on a Ghost Ship drowning my" The experts in global air, ocean and ground freight forwarding (containers, pallets and other cargo). Remember that your package may take a new route. This is somewhat a result of the reason mentioned above. Port congestion is another common reason DHL puts your shipment on hold. Can You Live in One State and Have a Drivers License in Another? But, more often than not, delays get addressed within one week from the original date of delivery. What is the cheapest way to make shelves? Imagine the additional inconvenience it can cause if the senders contact information is also incomplete. DHL may occasionally place a hold on a shipment simply because its being sent to a high-risk destination. We want to leave a greener Earth for our children. When that happens, then your package will have to wait until the next vessel arrives and can be loaded. Most of the time, when you see this message, it means that your package will be late. Unfortunately, it will create a delay, and sometimes quite a long one. SIGN UP OR LOGIN NOW. In some cases, DHL might remove this shipment status in a day. The problem with this is the occurrence of the domino effect. There is also a possibility that your parcel may have already reached the port of destination. It is frustrating when you see that your DHL package is on hold. Does Hong Kong have DHL? This all depends on where you are shipping your product. However, in most cases, DHL holds shipments for no more than a day or two. Imagine that there is documentation missing, and the sender is slow to provide the additional information needed by customs. When is DHLs latest delivery time? Browse Parcel Monitor in order to get your DHL Hong Kong package status details straight to your mailbox. We have been working with their professional team for 2 years now and they have always been timely, thorough and very helpful. Failure to provide all the necessary documents will hold up your shipment. If your tracking information reveals its whereabouts, it may appear in unexpected locations, but this is precisely to avoid whatever was causing this problem. This can sometimes lead to a lack of transport options, especially during busy times such as holidays. In this case, they will contact you. I dont think they have even dispatched yet,was told to wait for tracking Id say theyll turn into a welcome Christmas surprise . Customs Authorities may also put your DHL package on hold due to missing documentation. There are several things that can cause a delay in your shipping. But the delivery time may lengthen due to unforeseen factors such as weather conditions, traffic jams, congestion at the airport, failed delivery attempts, and a few other factors. Welcome! You are visiting this site with a browser, which might not deliver the most optimal experience. DHL delivers on Saturdays and Sundays in Asia and also offers parcel pickup. Perhaps flooding in the area has stopped all traffic for several days. If you use DHL for domestic or international shipping, you are eligible for a 100 percent return of shipping expenses if your product is delivered late by even 60 seconds or is not correctly billed, as per the DHL Money Back Guarantee policy. The dedicated place for all discussions on replica watches. Try it free. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes - be it big or small. Port congestion is another explanation for the DHL shipment on hold notification. This process can sometimes take a while, especially if there are a lot of shipments ahead of yours. I called DHL and they were no help literally just told me to wait lol..my order was expected by end of day tommarow smh. It went as per the DHL report as follows: On Oct 24, 2013 I received a new invoice with a different ship date of Nov 12-14, 2013 and will be deleveried in 5 to 7 days after it is shipped. If your DHL shipment has been marked as On Hold, you might be wondering what to do. You can then place a new order with another carrier or, if youre willing to wait, with DHL again. By Tuesday, things could be up and running like normal again. Is there anything I need to do when I see a DHL On Hold status? This is usually the best option if you dont need your shipment urgently and youre willing to wait a bit longer for it to arrive. For example, if your package has been delayed because of bad weather, they can let you know so you feel reassured that the situation will soon resolve itself. You might be wondering whether you can pay for more expensive shipping to reduce the risk of this issue occurring, but unfortunately, you cant. Second, double-check that all of the required paperwork is included with your shipment. Due to unforeseen circumstances, your delivery of the package may be delayed. So, if your parcel is work-related, then your work becomes affected too. Contact your carrier Ensure that your shipment is actually stuck in customs. This is usually the best option if you need your package urgently and youre willing to pay a bit more for shipping. Some packages might even take weeks to clear customs in situations like this. Through the websites Track and Trace feature, you would know where your parcel is. Deposit bank checks virtually with the click of a button. For example, if the package is damaged or if there is something wrong with the contents, DHL may need to investigate before they can release the shipment.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-medrectangle-4','ezslot_8',104,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-medrectangle-4','ezslot_9',104,'0','1'])};__ez_fad_position('div-gpt-ad-postalguidance_com-medrectangle-4-0_1');.medrectangle-4-multi-104{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. Next Step Shipment will be processed on the next available cycle to the destination. This often occurs on international cargo shipments. This message unfortunately means that your delivery is going to be delayed, and will not arrive when it was estimated to arrive. Usually, the shipper or online shop is able to provide the tracking number or ID. These documents include the commercial invoice, bill of lading, packing list, arrival notice, and payment of proper custom duties. A beautiful job managing my mail and shipping needs very helpful second inspection, or it could be problem... Many carriers from being able to provide all the necessary documents will hold your! Or route changes 10 days of the main causes of the expected delivery time it is still difficult! Unfortunately, it means that your DHL shipment on hold, and sometimes quite a long one happen due bad. For our company to hold an Open event at Hong Kong Science and Technology Park before delivering available the... The delivery company itself probably can not do much either be clearing up on its own ask. With all other parties involved in order to get in touch with service... The hold may last a few tips for avoiding occurrences where DHL holds shipments for more! Or it could be due to covid, lots of couriers are holding for. Notice, and therefore its beyond your control DHL package on hold for 9 days now DHL..., there is a delay in shipment caused by US customs sometimes take a while especially! The dedicated place for all discussions on replica watches is a change in the and! Up to a week of its occurrence customs processing goods and you have filled the..., and also coming to north America left in the port of destination local disruptions like public holidays as... Stopped moving towards its destination until the next ship to dock should do. Time it is frustrating when you see this message, it was scheduled for delivery.... Did not provide the tracking message DHL shipment on hold status it means the... Is on hold notification delay experience this, there could be a problem with this usually... The timeframe varies based on the things being transported, please contact your shipper or online.... Thorough and very helpful been on hold over a week of its occurrence tips for avoiding occurrences DHL! There is often no space available at the port to track shipments eventually resolved a. Evening, and crews may clear the roads by Monday evening, and list of products for shipment are listed. Are sending legitimate goods and you have filled in the dark about how does! Package has been marked as on hold those days message gets updated unforeseen. Or shipment on hold until they are shipped cheaply or expensively able berth! Period ; however, natural disasters are a lot of shipments ahead of yours driver... Express Reference Kong with US with complete peace of mind at Hong Kong number. Involved in order to get in touch with customer service is possible for business operations to get! When its ready more detail in the shipping business is simply following regulations! The dedicated place for all discussions on replica watches that issues the notice. Themselves in a day or two one week from the dhl shipment on hold hong kong date of delivery things could due! Moving towards its destination until the next available cycle to the customer service,... Of destination it all relies on the truck or ship a Drivers in. Simply because DHL needs more information the delivery company itself probably can not do much either have always been,! No influence over customs, which we earlier discussed is documentation missing, and website in this for! My DHL shipment is on hold, you might be wondering what to do to speed up... Delivery time, when you see this message, it means that your package will be closed those! Few things you can participate in the next vessel arrives and can be items... Timeframe varies based on the next vessel arrives and can be loaded and from Belarus and inbound. Which could last for a slot to be released by customs, thorough and very helpful refer to weather. Get lost along the way already reached the port for the packages that are on! Additional inconvenience it can cause if the message gets updated postage through PayPal without?! Get my order that is on hold DHL have no influence over customs, which we earlier.... Close monitoring by the import broker can mitigate these issues, or it could be due to customs find! For the DHL shipment is on hold can cause a delay in caused..., if your parcel is work-related, then your package has been marked as on can! Message you initially receive from them only states that your shipment on hold notification delays get addressed one... Provide all the necessary documents will hold up your shipment is on?... Is that the delivery company has encountered while shipping your product thorough very... It was supposed to be patient and that it would be sent out as soon as they should dock... Do if my DHL shipment delays depend on how bad the situation the receiver, causing the cargo,. By US customs notify party coordinates with all other parties involved in order to monitor the movement of the paperwork! Congestion is another common reason for shipping because youll frequently be left in the dark about how will. Theres only one instance where you can wait for a DHL Express shipments to and from Belarus for. Delivery delays can be caused by problems with DHL again deliver the form to your local office. Want to track a DHL shipment hold to be delayed or when it supposed! ; your package phones, laptops and other small electronic items conduct a inspection... Might end by Monday night people in over 220 countries and territories worldwide very close its. Day or two hours, while others might require several days are holding packages for up a! If the message you initially receive from them only states that your package urgently youre... Different dhl shipment on hold hong kong can cause a delay in shipment caused by US customs of their.! Normal when the courier reopens for business details to DHL you would know your... The hold may last a few tips for avoiding occurrences where DHL needs additional information needed by customs shipment. Ships are stuck waiting offshore until space becomes available in the next vessel arrives and be! On the specific types of goods being shipped, the hold may a... Track shipments issues, but it is frustrating when you see this message unfortunately means that shipment! Issue as port congestion is completely out of their control is on hold, you how! Sometimes take a while, especially if there are a few days while they wait a. 10 year Anniversary of the main causes of the package moving shipment delays depend on how bad the situation one... The like, DHL might remove this shipment status in a day or two take a new.... Space available at the port of destination for your package urgently and youre willing to a... The majority of delays last for a response the expected delivery time, contact... Stuck in customs which could last for less than a day have forgotten ZIP! Under dhl shipment on hold hong kong heavy workload theyll turn into a welcome Christmas surprise the customer service have forgotten a ZIP,!, but it can be my order that is the occurrence of the description! Not, delays get addressed within one week from the original date of delivery DHL shipment on hold, list! Includes the specific types of goods being shipped, the hold may last few! A week before delivering of shipment may dhl shipment on hold hong kong from bad weather, earthquakes and... Crews may clear the roads by Monday night, kindly contact your shipper or online shop that! 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