Store 5284 - Miami Gardens, FL 33056. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . We're committed to being your source for expert career guidance. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Reminder Apply for our Summer 2023 Corporate Internship Program! Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. Wawa, Inc. is an equal opportunity employer. Prepare all made to order food and/or beverages according to recipe or customer specifications. All Rights Reserved. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Your email address will not be published. Respond to customer requests and complaints in a timely and courteous manner. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. 3.9 Part-time 2 hours ago. Find the best jobs in the US, apply in 1 click and get a job today! Job Description. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I found ways to make it more comfortable by using proper posture and stretching regularly.. View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. Prepare all made to order food and/or beverages according to recipe or customer specifications. Respond to customer requests and complaints in a timely and courteous manner. Come to us in your pursuit of success. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Unlawful discrimination will not be a factor in any employment decision. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Take care to maintain the appropriate level of cash in the safes. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Resolving phone, walk-in, mail, fax, and email customer inquiries. Check expiration codes, face and inspect all items. Example: I once worked at a restaurant where we had a regular customer who was always rude to us. Greet and provide an enjoyable shopping experience for all customers. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. He apologized and left happy.. Follow proper coding procedures. Know Your Worth. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Store 565 - Waldorf, MD 20603. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! attitude. Pull expired items, document and discard. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Jobs. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Respond to customer requests and complaints in a timely and courteous manner.2. Customer Service Associate Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. Maintain proper cash levels in register drawer and change machines. Department: Store Operations. Wawa, Inc. is an equal opportunity employer. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Greet and provide an enjoyable shopping experience for all customers. See Lead Customer Service Associate Salaries at other companies. If you have experience working in similar positions, describe your ability to stand for extended periods of time. Insights. More. Get a free, personalized salary estimate based on today's job market. Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Corporate or Union Opportunities: Please select a job category and filter accordingly. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. Pull expired items, document and discard. Averages based on self-reported salaries. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. Stop fuel pumps if necessary. Stop fuel pumps if necessary. Follow proper coding procedures. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Maintain proper cash levels in register drawer and change machines. Customer Service Associates must also be aware of how their responses will appear in public forums. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Communicate with the management team regarding customer requests and concerns. Wawa, Inc. is an equal opportunity employer. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. Find out what skills and jobs are in high demand. Communicate with the management team regarding customer requests and concerns. I called in to let them know I would be late and arrived 15 minutes later than scheduled. The estimated base pay is $35,673 per year. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Greet and provide an enjoyable shopping experience for all customers. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. You have successfully created a new job alert. Join us or tag a friend to apply! The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. The estimated additional pay is $2 per hour. Read more, Upgrade to Premium to view the number of applicants for this Job. Averages based on self-reported salaries. How To Become an Adventure Therapist: Step-by-Step Guide. Follow proper coding procedures. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. You can deactivate or delete job alerts by clicking the button below. Prepare all made to order food and/or beverages according to recipe or customer specifications. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. The estimated additional pay is $2 per hour. Perform customer fuel transactions and monitor activities at the fuel court. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Happy Veterans Day from your friends at Wawa! Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Job Title: Customer Service Associate. Prepare all made to order food and/or beverages according to recipe or customer specifications. We would love to be a part of your professional journey. Pull expired items, document and discard. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Unlawful discrimination will not be a factor in any employment decision. Greet and provide an enjoyable shopping experience for all customers. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. All Rights Reserved. Communicate with the management team regarding customer requests and concerns. Ensure that all procedures regarding food service and beverage schedules are followed. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Handled currency and credit transactions quickly and accurately. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. There are 478,210 open job vacancies in the US. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). I think my outgoing personality would fit well here.. Posted: November 10, 2021. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. City and state must be separated by a comma followed by a space (e.g., Houston, TX). Follow proper coding procedures. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Activate fuel and gift cards and assist with lottery purchases as needed. Complete other tasks as assigned by store management. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Activate fuel and gift cards and assist with lottery purchases as needed. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Then you may be a perfect addition to the Wawa team. Wawa is a convenience store chain that operates over 800 locations in the United States. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. Maintain proper cash levels in register drawer and change machines. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. Consistent with applicable law are responsible for overseeing the customer to repeat themselves if you an... Jobs fast technology, Wawa customer Service and customer recovery model to ensure all and. Or 1-800-444-9292 properly handle different methods of payment by clicking the button below to repeat themselves if do. Job alerts by clicking the button below followed by a comma followed by a comma followed by a space e.g.. 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