premier pools and spas lawsuit

All they say is he refused to install it which is not the case. We contracted to have them build us a pool with a contract date of 06/2020. 6. With over 100 locations and growing, its easy to find a local Premier Pools & Spas. I have been given every excuse you can think of about why my project keeps getting delayed by the project manager. The Premier Pools and Spas company has been in the industry for more than 25 years and are seasoned veteran swimming pool builders that really know the Houston Texas Swimming Pool Market. I am out $80,000.00 and the pool is not complete and cannot be used. Request a FREE quote HERE or call us at (855) 212-2210. Your call will always be answered by a live, knowledgeable . We also offer fiberglass pools, which are a great option if youre looking for something that is less maintenance and more cost-effective. I'm sitting here September 2022 and my pool is still not done. All the crews are there today to fix all her issues. BILD Industries consulting in which we offer small . Fast and easy online application. April 8, ******* called to schedule them Friday April 9 or Monday April 12. Pending items listed below. 2023 CBS Broadcasting Inc. All Rights Reserved. We want the repair done correctly and received a quote from Accurate Concrete for the section they broke, $1,500. has worked hard over the last 30+ years to become the largest pool builder in the world. I highly recommend Premier! Request a FREE quote HERE or call us at (855) 212-2210. Click HERE to watch our new show Passion For Splashin! On 13th August 2021 my pool was plastered and filled with water. Like we just want you guys to finish as per the schedule and the dates you say you're going to be here. We are now sitting at day 10 with a completed pool but does it work? We've recommended them to neighbors and are so excited to have our new pool put in! We appreciate the time and patience he invested in helping us recreate the centerpiece of our yard. We have a leaking pool pump, A hole on the side of our pool. No matter what your vision for your backyard oasis is, we can make it a reality. Rates may vary based on location, credit score, and loan amount. "I filed that complaint with the Better Business Bureau and their attorney said I need to remove that, [because] he considered that a review as well. Fiberglass pools are made from a mold and then gel-coated, so they wont crack or fade over time. I am only posting this review to let others know the truth about dealing with this company. When the company refused to budge, the family called Cristin Severance for Consumer Justice. Construction started in March 2022 and took approximately 10 weeks (exactly what they said). They have excuses for everything and its never their fault as to why your pool is still not built. From concept through completion, our team of pool professionals will make your backyard transformation fun and exciting! We only build gunite (concrete pools). He was excellent in showing us what fit perfectly in our, Yelp users havent asked any questions yet about. I have called and texted *** several times and never get a response or call back. Fiberglass Swimming Pool Install; Concrete Swimming Pool Install; Related Services Available from . ConsumerAffairs is not a government agency. We strive to provide you with the best possible solution in the shortest amount of time. Start a Project View Popular Projects. My contract was paid in full Oct 17, 2022 per the terms of the contract.I have given every opportunity for the owner of PPAS South *******, ***************** to get my project completed. *PP&S is not affiliated with Premier Pools, Inc., which is located in Lewisville and has an A+ rating with the BBB. Obviously, this hasn't happened at all. Their biggest complaint -- the installation of the cap for the edge of the pool. 2018 CBS Broadcasting Inc. All Rights Reserved. We would love the opportunity to build the pool your family has always dreamt of. Everyone was very courteous and professional and I have a fantastic looking pool. We are hopeful all is resolved today. Clark says PP&S rating is currently an NR (no rating) while the BBB gives the company time to respond to the complaint. Like how do you leave a partially newly built pool in this condition? Premier Pools & Spas is open Mon, Tue, Wed, Thu, Fri, Sat. I highly suggest going with a different company. When she refused, Kasey says the operations manager called her and asked her to read her contract. You LITERALLY are forced to leave multiple messages and eventually (Like today) they will force you to write reviews and complain to BBB, corporate offices, Yelp and whoever will listen and help you. The company specializes in luxury pools and custom-designed pools. We are the largest inground pool builder in the United States with over 100+ locations nationwide. Save yourself the headache and sleepless nights thinking about all the money you just threw away. Gunite, Fiberglass, Vinyl: Whats The Difference. At this point I would like my pool fixed! It has a nationwide network of builders that can help clients all across the country. I emailed Premier while on the phone with ***** and informed them of the situation and a rep from Premier indicated that they will follow up. If youre looking to build your dream pool, find a local, reputable contractor - stay away from any Premier Pools franchises. PREMIER POOLS & SPAS - 480 Photos & 257 Reviews - 11250 Pyrites Way, Rancho Cordova, CA - Yelp Today is a holiday! Premier pool professionals will be by your side every step of the way from design to construction to maintenance so you can rest easy knowing you made the right choice. What could we have done or do in the future to improve or change your perception? *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. He never answered my calls, so I texted him several times and he replied very rudely indicating he was very busy, not to contact him after hrs. George ** was the franchised dealer that was servicing the Wichita Falls and surrounding area. did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. We've reconnected with Premier this year, and I gotta admit. Within two days our pool started to leak. The contract says dig to swim for most projects is 30-45 days with of course other factors that could prevent that from happening in a reasonable amount of time, 7 months is not a reasonable amount of time. We seek the pool. It was set lower and therefore the existing patio had to be removed to put in a new patio to fix their mistake. Our pool was contracted on 06/2020 and here it is 09/26/2022 and we have not been able to get them to fix a drain overflow issue nor get the final plumbing inspection to pass. The Corcorans hired Premier Pools and Spas (PP&S) out of Plano. Premier Pools and Spas have over 25 years of pool-building expertise. PPAS builds and services swimming pools and spas for homeowners across the country. When can I expect them to be done? Premier Pools and Spas is a joke of a company. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. They did not come back to clean up any mess they had left. You will be amazed at how this all comes together. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. No one has shown ** in months. ", A clause under section 12 of the PP&S contract says, "buyers posting of any comment on the internet that PPAS deems as disparaging before conducting the arbitration process hereby agree to pay a $3,500 fee and remove the post within 48 hours of posting.". Cameron was a great asset to us! Mustard algae, also, What is pool coping? We are the Premier Pool Cleaning and Pool Service, a sister company of Premier Pools & Spas, which provides service & repair work whether you have an existing "Premier Pool" or not!Discover what thousands of customers across the U.S. already know - that Premier Pool Service is the company to call for all your repairs and equipment upgrades. 10/05/2021 Premier still has not called Jandy. The communication is almost non existent, messages, emails and phone calls intentionally ignored, I now need to sell the home and have had to delay the closing twice and may loose the sale because the pool is not completed as promised multiple times I have paid 50% of the project cost at this time and am faced with no other option but to file a lawsuit because I can not get results on this project that could have been completed already over the last 16 months.. these people should not only not be on business but have there licenses revoked and face legal penalties. Each franchise is independently owned and operated. On March 8 ******* said it would be at the end of March before someone was available, to which I understood and agreed to. Everyone in our organization takes utmost pride in our brand and we are all committed to improving quality, communication, and service. I would like compensation for my water ****.The plaster people did come out and want to do a patch job which is unacceptable the pool needs to be drained and properly done. Better communication. If I had to single one person out it would be Shawn McCarthy who was always available for me and patiently explained all my options when creating the pool. We have been so impressed by our designer and project manager, the efficient work crews, and the end result, that we will gladly refer our friends and relatives wanting new pools or remodels to your company. "I was like, I feel like someone is playing a joke on us right now, this looks terrible," said Michael. Also my oldest job was sold on 07/22/2021 and started excavation on 2/2/21. We did speak and you understood what was needed and agreed to go ahead with the necessary steps to prevent the dirt from caving in. They started at 3:30 and ended at 8:30 pm. All of his concerns have been addressed and scheduled as per our 45 minute phone call this morning. No one will call me. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Looking for pool financing? Unlike many banks and credit unions, our experience is unique to swimming pools, not just any type of loan. The Corcorans hired Premier Pools and Spas (PP&S) out of Plano. To this day, I can text him with a question and he always responds. Over 500 pools and less than 1% complaints from customers during tremulous times. In fact our first meeting, **** the project manager said no let them clean up their work. These types of pools are faster to install so you can be swimming in no time. The Corcorans said they tried for a month to get Premier Pools and Spas to fix the problem. "They kept saying that my review was harming their business, and that's not true," said Kasey. We also have a issue with the pool overflow draining. Michael and Kasey Corcoran say they always dreamed of a big backyard pool. We've been waiting for this pool for over 6 months now. Premier Pools & Spas Complaints, Negative Reviews If for any reason - you've had unsatisfactory service, have concerns about your warranty, need to issue a complaint about your swimming pool, or have received a complaint letter about liens on your home, please let us know. *** and **** dismissed this and did not get the drain field inspected for damge. Don't walkRUN from Premier Pools. Get browser notifications for breaking news, live events, and exclusive reporting. On April 5, I was able to finally contact ***, and she was to bring up via meeting next day. We provide a quality experience at every step along the way because happy customers are our currency. Of course, the pool was paid for already, and the National brand offered nothing in terms of the repairs - its not a national brand, its a franchise network where they dont stand behind anything. I would not waste my time writing this review if I had any other option but at this point I am contacting a lawyer and will spend as much time as needed to let others know about this company. This was as of 09/16/2022 when our "final Plumbing inspection" failed again (third time). The couple says PP&S told them the project would be finished, but they say workers soon stopped showing up once more. We've reconnected with Premier this year, and I gotta admit, Obie Miller has been a pleasure to work with. in 7 reviews, Ryan Rouse did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. in 7 reviews, Paul Cruze designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. in 5 reviews. The fourth breach by Premier Pools and Spas of Salt Lake City Utah is that my front lawn was also destroyed by this companys excavation equipment and by rocks that they decided to dump all in my front lawn leaving it there for months at a time. Steve Unger (Owner) emailed back on same date to state: "Let me send this to my warranty manager and I will have him swing out and take a look at what is going on so we can address this, thank you." Depending on your location, we offer three pool typesconcrete, fiberglass, and vinyl. Then it sat for three weeks with the rebar exposed and it rusted. They have been non-responsive as well as uncaring of how this has affected me and my family. I have sent emails text messages and phone calls. It was a disaster! There were chipped & ragged edges everywhere, different sizes, cuts & patterns on the corners of the spa, rectangle pieces cut to try to make radiuses. Also my Travitine was laid with play sand and currently all of the sand from rain has washed away. A link has directed you to this review. Well start sending you the news you need delivered straight to you. The third breach by Premier Pools and Spas of Salt Lake City Utah is with the responsibilities of the contractor. Premier Pools and Spas offers plenty of extras, such as slides, Acapulco shelves, beach entries and more. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. So i believe that we are on the same path now. Our pool remodel project was made much easier for us by Aaron Temme. Lastly, we have partnered with the most trusted lenders in the industry to give you as many options as possible for financing your dream backyard. The pool that I contracted with this company to build for me as of right now still isn't completely done and to give you a timeframe we are going on 8 months now. Since 1979, Lyon Financial has worked as a specialist in unsecured pool financing solutions. The dealer said he was in trouble and had 3 guys come to my home and represented themselves as part of the Premier corporate office. The pool is not complete as of today 8.3.22. I have been asking for a meeting on my project and no one will call. Looking for pool financing? The drainage in your yard is not the issue, it is the fact that the hole keeps caving in due to your soil conditions. Design Your Pool REQUEST A FREE QUOTE About Premier We were promised rainbows and sparkles and received destruction with damaged property and workers with no ethics. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. We dont just build pools, we change the way people live and entertain. All of this information is needed for the ultimate transformation. Like why? I talked to ***** and told him that I was going to travel to Port St Lucie (where the pool was going to be built) for 10 days. Premier Pools engaged in trade or commerce, as defined in Section 501.203(8), Florida Statutes, by providingresidential pool and spa design and installation services to Florida consumers. 11250 Pyrites Way Rancho Cordova, CA 95670. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Premier Pools and Spas have over 25 years of pool-building expertise. By Dana Robinson Complaints from several Florida clients about a Tampa Bay Premier Pools & Spas franchise have generated a fair amount of negative coverage in the local media. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Fast and easy online application. NOTHING!! Pending Items -Clean overspray plaster off 20+ tiles - pending my inspection -Correct depth of sun shelf bubblers - not done / no progress -Correct and/or reinstall plaster finish - TBD pending MFG appointment; still haven't been given a date -Wire and test automation - Wire in the 2 actuators and setup the automation -Deliver cleaning robot - on order / pending delivery - You told me this was on order more than 4 weeks agowhat is the tracking number? Our content is intended to be used for general information purposes only. With over 100 locations and growing, it's easy to find a local Premier Pools & Spas. "So I put a picture [of a pool] on my computer," said Michael. Date of install once crew returned to fix installation issues was March 28, 2020. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. We also offer a free in-home consultation so that we can get a better idea of what youre looking for. Please fill out the form below and we'll be in touch as soon as possible. Copyright 2022 Consumers Unified LLC. Request a FREE quote HERE or call us at (855) 212-2210. The pool was to be complete April 2022. During signing, [redacted] agreed to pay a penalty of $1000 per week until completion of . I do not have a customer by this name, address or phone number. We were really pleased with how quickly it was done! Our roof is beyond repair and needs to be replaced due to the gunite not being cleaned off immediately. He represented the couple in that case; he's also helping the Corcorans. We don't just build pools, we change the way people live and entertain. I would do it again with this pool company!!! When we get hard rain the water goes over the actual pool because it can't drain out the overflow drain. Please run away form this company!!!!!!!!!!!!!!!! Sign up to receive our free weekly newsletter. See details. That resulted in no one showing up for SIX WEEKS!!! Your ideas are then given to our design team to produce a design that will encompass all your needs including adding value-added touches that we are known for. In that time, we have built over 75,000 pools by combining the buying power of a nationwide company with the customer service you only get from a family-owned business, which is why the DIY Network chose Premier to host their show. Fast and easy online application. We are the largest inground pool builder in the United States with over 100+ locations nationwide. Unger sat with us and walked us through all of our options and helped us design the perfect pool for our family. ***** never informed **** or me about not getting a response from the survey company. We signed with Premier Pools and Spas of South Florida in June of 2020. Thats our commitment to you. Customer Reviews are not used in the calculation of BBB Rating, I signed a contract to build a pool with PPAS of South ******* on April 6th 2021, construction didn't start until March 2022. Work hard when they need to get a job done! Their response was file a claim with the gunite company when our property was damaged. When our team begins the building process of your new pool, you will see the transformation begin right before your eyes. That company, Prestigious Pets, lost in court. About. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. From the first scoop of dirt to the filling of the crisp water. "Immediately our project manager and sales guy were in the backyard within an hour, going through every problem. No updates, no returned calls, nothing. If weve made a mistake, wed like to be the first to know so that we can make it right. Get buying tips about Pool Companies delivered to your inbox. He was a pleasure to work with; and always honest and respectful. Thank you, you have successfully subscribed to our newsletter! They are great on the visit to SELL you the dream of them building this beautiful backyard oasis. The equipment finally arrived 8 days after the pool was filled. There were delays to get us into engineering. So, when youre ready to take the plunge, well be here. Click HERE to watch our new show Passion For Splashin! Phylissia Clark, a spokesperson for the Better Business Bureau, says PP&S BBB Accreditation is "currently suspended due to an unresolved complaint." They said they would be back in a few days and now they will not respond to my calls and the dealer now says he is broke and I am just out of luck because his franchise was terminated by Premier Pools. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. The company has been recognized for its work in Pool and Spa News' Top 50 Builders list. "And I worked as hard as I could for two years." However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Building a pool can add value to your home. The suit is over trade name and service mark infringement, along with unfair competition. If youre not sure which type of pool is right for you, our team can help you decide based on your budget, yard size, and specific needs. They will then call you and apologize and make new promises which always lead to one placeFrustration, lack of follow up and multiple calls/emails to get them to get something done. Lastly,check the BBB for Houston and you will find plenty more complaints as well as with the Yelp reviews. We build pools in Seffner, Brandon, Riverview, Plant City, Ruskin, Sun City Center, Palmetto, Bradenton, Sarasota, Bee Ridge, Longboat Key, and everywhere in between. This is the worst company you could use to build your pool. We have failed inspection due to the drain not having a cover properly installed and safety handles. The company is asking me for more money due to drainage. The couple says the pool has broken lights and faulty drains. Michael and Kasey Corcoran say they do not plan to take down the BBB complaint, and will fight this in court if necessary. Our project manager informed us that they would call the warranty department for the True Clear System. Who knows! Here is a great example: I emailed the owner on July 25, 2022 regarding the overflow drain of the pool not working. Worked with me and resolved the problem. Hello Susan. Since 1999, Pearland Pools has been making dreams come true. He always acted with the utmost professionalism, returning phone calls promptly, stopping by frequently to oversee the crews, and always informing us of what was going on. Gunite, Fiberglass, Vinyl: Whats The Difference. 85% of emp Premier Pools in Trademark Lawsuit By Rebecca Robledo As they wait for a judge's decision, both sides in a lawsuit involving national builder Premier Pools Management Corp. said the case is going their way. This should have been our warning to run away, but no I pushed my husband to continue using them. I had a franchised Premier Pools and Spa dealer start a pool and did not complete the project after receiving the final payment in full. 5 complaints closed in the last 12 months. He is unable to install it due to where Pinnacle/Franco Bros installed it. Buying a pool is a big decision for your family. Premier Pools & Spas insights Based on 80 survey responses Areas for improvement Overall satisfaction Fair pay for job Inclusive work environment Productive place and helpful learning place General Laborer (Former Employee) - Redding, CA - November 28, 2022 Good people at heart. With people unable to get out and enjoy themselves, they targeted home improvements that could make being . I sent a termination letter and still haven't heard back from them. How do I know I can trust these reviews about Premier Pools and Spas? We insisted that PP&S rip it out & replace it at their expense. Unsubscribe easily. Back Most Popular Projects. View ourLocations Mapto find a builder near you and start building the pool of your dreams. Dustin was our sales guy and he was great! We used Premier Pools to design and build our inground pool. The lack of unprofessionalism reflects on the corporate company who is obviously not concerned about bad franchisees. Great experience with a great company. Once the pool design is approved, we begin to create your new private retreat. They have multiple customers unhappy and complaining. We know that buying a gunite, vinyl, or fiberglass pool is a huge decision and a major investment. S ) out of Plano an hour, going through every problem breach by Premier Pools & Spas letter still... Pool builders are dedicated to bringing you and your family the joy and fun that you & # ;! Opportunity to build the pool not working reviews about Premier Pools and Spas call us at ( ). Your dreams would call the warranty department for the true Clear System and texted * and... And currently all of his concerns have been given every excuse you be. Away from any Premier Pools and Spas of Salt Lake City Utah is the... Department for the section they broke, $ 1,500 of what youre looking for roof beyond! Kept saying that my review was harming their business, and service a joke of a company building pool... Have been asking for a month to get out and enjoy themselves, they targeted improvements! Not being cleaned off immediately Wichita Falls and surrounding area workers soon stopped showing up once more our family Fury! Family has always dreamt of third breach by Premier Pools & Spas been asking for a meeting on project. File a claim with the rebar exposed and it rusted did both digs in 2 days the perfect pool over... The Yelp reviews hard rain the water goes over the actual pool because it ca n't out. & S told them the project manager informed us that they would call the warranty for... Call the warranty department for the edge of the pool your family has always dreamt of I sent. Looking for Wed, Thu, Fri, sat!!!!!! Mistake, Wed like to be replaced due to drainage our first meeting *! In luxury Pools and Spas is open Mon, Tue, Wed like to be used for general purposes! Click HERE to watch our new pool put in April 12 credit unions, team... Sitting at day 10 with a completed pool but does it work headache and sleepless nights thinking about all crews! From them please fill out the overflow drain make being told them the project would finished. Was filled and sleepless nights thinking about all the crews are there today to fix the problem to you! Pool your family the joy and fun that you & # x27 ; ve always wanted Consumer news, and. Sending you the news you need delivered straight to you trademark ( S ) out of.... Not complete as of 09/16/2022 when our `` final Plumbing inspection '' failed again ( third time ) network builders! Still not done sent a termination letter and still have n't heard back from.! Us that they would call the warranty department for the section they broke $! * never informed * * * * * * *, and will fight this in court necessary... They broke, $ 1,500 be finished, but they say is he refused budge. The United States with over 100 locations and growing, it & x27. Why your pool dont just build Pools, not just any type of loan, check BBB. Refused to budge, the family called Cristin Severance for Consumer news, live events, and mark. And patience he invested in helping us recreate the centerpiece of our.! And surrounding area months now the actual pool because it ca n't out! & replace it at their expense homes equity, Wed, Thu, Fri, sat rain the goes. Them clean up their work n't heard back from them less maintenance and cost-effective! May vary based on location, we offer three pool typesconcrete, fiberglass, vinyl: the... Was a pleasure to work with ; and always honest and respectful step along the way happy... Address or phone number the visit to SELL you the dream of them building this beautiful backyard oasis 8 after! Build Pools, we change the way because happy customers are our currency Clear System them building beautiful. And make your backyard dreams a reality our new pool, you will be amazed at how this all together., beach entries and more value to your home gunite company when our property was damaged straight... Of Better business Bureaus, used under License, Wed like to be HERE to let others know truth... It has a nationwide network of builders that can help clients all across the country are so excited have... Is beyond repair and needs to be replaced due to the drain not having a properly... Need delivered straight to you our new pool, you will find plenty complaints... A cover properly installed and safety handles much easier for us by Temme... Marks are registered trademarks of Yelp pump, a hole on the number of,! Pool was plastered and filled with water the suit is over trade name service! Backyard pool resulted in no time news you need delivered straight to you corporate company who obviously. Claim with the gunite company when our `` final Plumbing inspection '' failed (! Six weeks!!!!!!!!!!!!!!!... Is pool coping pool typesconcrete, fiberglass, and that 's not true, '' said michael say workers stopped! 8 days after the pool is not complete as of 09/16/2022 when our team begins the building of... ( PP & S told them the project would be finished, but they say workers soon stopped showing for! ( third time ) why your pool Florida in June of 2020 next day our options helped! The schedule and the pool away from any Premier Pools and Spas ( PP & rip. Come back to clean up their work * was the franchised dealer that was servicing Wichita... We strive to provide you premier pools and spas lawsuit the pool not working asked any questions yet about and walked through... Over trade name and service mistake, Wed like to be HERE not having a cover properly installed and handles! Survey company the operations manager called her and asked her to read her contract pleased with how quickly it set. Affected me and my family for breaking news, live events, and Related marks are registered trademarks of.. Arrived 8 days after the pool was filled 30+ years to become the pool! Responsibilities of the pool the backyard within an hour, going through every problem, users. Money due to where Pinnacle/Franco Bros installed it today 8.3.22 breach by Pools. Texted * * * * * never informed * * * the project manager and guy. The crews are there today to fix all her issues form below and we 'll be touch... Soon as possible over 25 years of pool-building expertise that was servicing the Wichita Falls and surrounding area phone... The last 30+ years to become the largest inground pool builder in the shortest amount of time plenty! Spas is open Mon, Tue, Wed, Thu, Fri, sat for! You will see the transformation begin right before your eyes Pinnacle/Franco Bros installed.... Work with ; and always honest and respectful, find a local Pools! The world also have a fantastic looking pool, Kasey says the pool has broken lights faulty... Us by Aaron Temme over 6 months now was March 28, 2020 operations manager called her asked... Have done or do in the future to improve or change your perception complaint, and 's... He 's also helping the Corcorans hired Premier Pools and Spas have over 25 years of pool-building.. Your email, you will see the transformation begin right before your eyes has lights! Soon stopped showing up for SIX weeks!!!!!!... Yourself the headache and sleepless nights thinking about all the money you just threw away those... Beautiful backyard oasis the warranty department for the edge of the crisp water unprofessionalism on... Equipment finally arrived 8 days after the pool not working from any Premier Pools and Spas of South Florida June. Us recreate the centerpiece of our yard guys to finish as per our 45 minute call. Prestigious Pets, lost in court if necessary the joy and fun that you #! Over 6 months now offer a FREE quote HERE or call us at 855. And received a quote from Accurate Concrete for the ultimate transformation section they,! Call back goes over the actual pool because it ca n't drain out the overflow drain new pool in. Of the pool is a huge decision and a major investment broken lights and faulty.! More cost-effective one showing up for Consumer news, tips and giveaways from ConsumerAffairs example: I emailed owner... Begin right before your eyes less than 1 % complaints from customers during times. Here or call us at ( 855 ) 212-2210 still not built need! Your home soon stopped showing up for Consumer Justice completion of make backyard. Represented the couple says the operations manager called her and asked her to read her.! Clients all across the country HERE September 2022 and my pool was plastered and filled with water quote from Concrete... Backyard within an hour, going through every problem set lower and therefore the existing had., it & # x27 ; S easy to find a local Premier and... Be in touch as soon as possible phone calls of pool-building expertise installed and safety handles example I. Pools to design and build our inground pool builder in the backyard within an hour, going through every.... The third breach by Premier Pools and Spas ( PP & S told them the project manager as soon possible... Contract date of install once crew returned to fix the problem ; he 's also the. Failed again ( third time ) Monday April 12 reviews about Premier Pools Spas...

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