ck3 alexander the great dna. As part of the grant conditions, we are required to report how we have used the funds by completing a short survey issued by the DfT, details of which can be found in the document below. We will replace stolen passes free of charge on production of a valid police incident number. 1 Mann Island, L3 1BP Liverpool, UK You can post in a copy of proof of your new address or email us with proof of your new address or visit one of our Merseytravel Centres with a copy of your new address. Your refund will be processed and paid directly into the bank account from which your monthly Direct Debit is taken. I confirm that, as far as I know, the details I have provided are complete and accurate. No, you will need to buy a ticket for your journey until a replacement pass is issued. They may advise you to take your pass to the nearest Merseytravel Centre where it can be tested and a replacment ordered if necessary. Find out about public transport fares and passes, Plan your journey with the Merseytravel Journey Planner. 22. johnmoly said: You can use it on any train within Merseyside, but only a Merseytravel issued pass. From that date holders of the older person's pass can only travel free after 9:30am on Monday to Fridays and all day on Saturdays, Sundays and bank holidays. We are sorry for any inconvenience caused. Alternatively, you can visit a Merseytravel Centre in person where you can make a payment using cash or card over the counter and, in most cases, have your pass issued immediately, or it will be despatched to you by post. If you previously held a licence, we require proof from the DVLA that the licence has been revoked or surrendered for no other reason than medical purposes. You can visit a Merseytravel Centre for face-to-face support for most of your travel and ticketing needs. Cash or credit/debit card, as there is a charge of 10 for a replacement pass. As a result, we would recommend checking your number plate for this to see if any of the caps have fallen off the screw or bolts. If it is a school bus pass not issued by Arriva, we suggest you start by contacting the school or your local council if the pass is issued by them. Find out where your nearest Travel Centre is. Please make sure that your photograph meets our digital standards. We may contact you to ask for more details about your disability or you may be asked to attend an assessment. Renew, replace or update a disabled persons bus pass. Find out more on how you can use your travel pass on public transport in the Liverpool City Region. So that we can process your claim please ensure you send us a copy of your proof of purchase, using the attach function on the form. Merseytravel is the passenger transport executive, responsible for the coordination of public transport in the Liverpool City Region in North West England.Merseytravel was established on 1 December 1969 as the Merseyside Passenger Transport Executive.From 1 April 2014, with the creation of the Liverpool City Region, Merseytravel expanded its area of operation from the metropolitan county of . - Pay once and use it as many times as you like throughout the term. A letter from GP/Consultant confirming that you are without speech. If you require additional support with your MetroSmart card or purchases, you can use our online Get In Touch webform and complete the Ask Us a Question option. Opening hours are 7am to 10am and 3pm to 6pm, Monday to Friday. To request a journey booking on Merseylink, you can call our Customer Service Contact Centre on 0151 330 1001between 10am and 2pm Monday to Sunday. You must provide photographic proof of your address to confirm that you are a permanent resident within the Merseyside area. If we have questions about your application well contact you using the details you provided. We will not charge you for a replacement pass if you have changed your name. We will accept one of the followingas evidence;a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. You can call our Customer Service Contact Centre on 0151 330 1003, or you can speak to a member of the team at any of the Mersey Ferry terminals. However, if you arent able to use public transport or your carer is not available to take you to your service, we can arrange for your journey to be made on council-provided transport. You may be asked to confirm your National Insurance number or other personal details. If you need it, we can give you information about travel passes or in other formats (such as in large print, in Braille or on audio CD). Before you visit a community hub, check the expiry date of your pass to make sure youre not using an expired pass. We aim to have normal service resumed as swiftly as possible. The replacement pass will be sent to you by post. You can find more . In line with the Welsh Government's guidance, your local council office, library or community hub may not currently be open. For more information phoneMerseylinkon, for free journeys through Mersey Tunnels. If you give permission for us to check your address on our council tax database, you will not need to provide documented proof of address. Mersey Ferries also offer a range of cruises. Find out about public transport fares and passes. /SM 0.001 You can apply for your English National Concessionary Travel Pass up to three months before . We are sorry for any inconvenience caused. /Type/XObject taken against a white or pale background. I agree that you can share my personal information with that health-care professional for the purposes of assessment. You can renew your bus pass up to 8 weeks before it expires. Concession, Merseytravel, PO Box 1976, Liverpool, L69 3HN. Write your name and date of birth in CAPITAL LETTERS on the back of your photograph. If you prefer, you can let us know about a change in your name byemail toconcession@liverpoolcityregion-ca.gov.uk. Plan your cycle journey on the Cycle Streetswebsite. No trains are running from the station. Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. Sa Parole pour Aujourd'hui. /Filter/DCTDecode If your bus pass won't scan, you'll be asked to return your bus pass so we can check it for you. Cash or credit/debit card, as there is a charge of 10 for a replacement pass. Trains in Wirral are operated by Merseyrail. It's your responsibility to renew your pass. Bus Service Operator Grant Survey 2021-22. Have you moved home since you received your last concession travel pass? If you are eligible for a National Travel Pass, and have applied at a Merseytravel Centre or by post, your pass will be processed separately and If your number plate doesnt conform to the DVLA standard, then you would need to change your plate accordingly or use an alternative method of payment when travel through the Mersey Tunnels. If you have any questions about the ENCT Disabled concessionary scheme or a query about your application, you can use our online Get In Touch webform and complete the Ask Us a Question option. You can email usconcession@liverpoolcityregion-ca.gov.ukwithevidenceof your new address oralternatively you canvisit one ofourMerseytravel Centres. Select the Payments option followed by Request Refund. If you are applying by post you must include a copy of your photographic identification, either a passport or photo card driving licence. I agree to the local authority contacting a health-care professional if necessary, to ask for more information to support my application. You should allow 6 weeks for your application to be processed. You can find out more information online about our Local 60+ concessionary travel pass. If the answer to your query isnt listed, you're wanting to make a complaint or report something that needs to be fixed, then please click or tap on the Get in Touch button and follow the options to send us your comments. >> Can I still travel if I lose my pass and I am waiting for a replacement? For more information contact Mersey Tunnels on, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. You can report this by phone 0151 330 1000 or by visiting a Merseytravel Centre or by email to smart@merseytravel.gov.uk . If your bus pass is stolen, we'll arrange a replacement free of charge. Our colleagues will be able to see what the ANPR Camera is seeing and help to identify any issues there for you. The council uses the grant to recover a proportion of its fuel cost used to run eligible transport services. We can check the chip in your pass at one ofourMerseytravel Centresto ensure it's working. colour. Millions of pensioners may no longer be able to use their bus pass for free off-peak national travel in England. % How will my personal data be used and stored? If you are submitting a Blue Badge as evidence under Category D Walking Disability you must provide copies of both sides of your badge. If your primary address is in Wales and you're either aged 60 and over or meet the Government's disability eligibility criteria, you can travel for free on most bus services in Wales and the borders and get discounted or free travel on many rail services. . The charge to replace a lost bus pass is 10.00. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. I understand I may need a medical assessment with a health-care professional who has not been involved in my existing care and treatment, to decide whether I am eligible for a Disabled Persons Travel Pass. Replacing lost or damaged passes. Your new pass will be not sent until a week before your old pass expires. However, if you receive Universal Credit you will not have to pay the fee. If this doesnt resolve the issues, then you may need to replace your number plate or use an alternative method of payment when travelling through the Mersey Tunnels. Replace a lost or damaged older persons bus pass online, Replace a lost or damaged disabled persons bus pass online. For full details on how we manage your personal data please refer to our Privacy Notice. You must call into a, We offer free travel to all Merseyside residents who are aged 60 and over. This scheme i. s one of the most generous in the country and gives free train and bus travelseven years before passes are available under the mandatory English National Concessionary Travel scheme. Once these times have passed, you should be able to tap you MetroSmart card on the bus to collect your ticket this should change on your account from Pending / Not Active to Active. Replace a stolen older persons bus pass online, Replace a stolen disabled persons bus pass online. As stated in the terms and conditions, in addition to at the point of purchase, if you bought your ticket before 5pm it could take up to 24-hours to become available to activate and collect. Replace a stolen disabled person's bus pass online. February 26, 2023 . Eligibility. We are sorry for any inconvenience caused. Proof of your last daytime seizure from your neurologist or GP. When you reach your 60th birthday you can apply for a Merseytravel Over 60s travel pass. have reached the state pension age for women. If the damage could be a risk to personal safety, you can call 0800 731 3699to report the damage. Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. S.S.S. << To cancel your Direct Debit, select the Payments option and then select Cancel Direct Debit. If so, you will need to provide us with proof of your new address before we can issue you with a replacement travel pass. (( Z J)h((EPEPEPEPE Q@Q@Q@Q@Q@E% RU[MW>h:R3mgkEy9;}F. Lost Property. Your card will be hotlisted and to apply for a replacement card visit your nearest Merseytravel Centre. We would also recommend not to stop too close to the vehicle in front of you and approach the barrier slowly allowing the ANPR camera enough time to read your number plate. Proof of your age (for example, your birth certificate, driving licence or passport). /Width 420 You can apply for your bus pass online or ask a friend, family member or someone you trust to apply online on your behalf. Bus routes, number of buses, timings and bus operators may vary each year as numbers of students travelling from different areas fluctuates. Please note - If you are calling Traveline, they charge 12p per minute from landlines and mobiles; this helps to cover the cost of their service provision. I confirm that the photograph I have provided is a true likeness. Telephone: 0151 330 1000 B. Booking requests can be made no earlier than 2-days before and no later than 7-days before your requested journey date. We cannot give refunds once we've processed your payment, even if you find your lost pass. We will accept a marriage certificate or letter from a solicitor as proof of your new name. Travel concessions for people with a disability. If you need further support or have any questions about the LCR Resident Discount Scheme, you can use our online Get In Touch webform and complete the Ask Us a Question option. Before using our Get in Touch option, make sure that you check out our frequently asked questions below - you may find the answer or help you need there! ME14 1XX. Find your ticket when you answer a few questions about you and your journey, withevidenceof your new address oralternatively you canvisit one ofour. If you find your pass after requesting a replacement pass, the charge cannot be refunded. You can call us on the following numbers: 0151 330 1000 for local information and ticketing queries. Cookies remember you so we can give you a better service online. We will accept one of the followingas evidence;a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. Pass holders will also be unable to travel free on . A copy of your passport clearly showing your photo or, Blind or partially sighted Registration Card, Letter from audiologist confirming you are profoundly or severely deaf (being at 70db or greater), 4 points or more Communicating Verbally PIP. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. 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